Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.
Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.
We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.
To achieve this we value Respect, Compassion, and Inclusion; Being accountable over staying comfortable; Listening over always knowing best; and Succeeding together over achieving alone.
Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.
Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.
LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.
We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.
The postholder will manage a portfolio of projects aligned to strategic priorities within the Population Health & Care programme, overseeing the full project lifecycle from engagement and planning through to delivery and closure. They will ensure consistent project processes and act as the first point of contact for all enquiries, providing advice and guidance to stakeholders.
A key aspect of the role is stakeholder management across all levels, including board members and clinical staff, ensuring requirements are clearly understood and met through data-driven tools and analysis. The postholder will proactively engage partners to support collaborative, sustainable approaches that respond to Lewisham’s evolving health and social care needs.
They will also be responsible for scheduling development activities and allocating resources, such as data analysts, to balance demand and capacity while ensuring delivery of measurable benefits to target populations. The role supports value realisation across the wider health system, including primary, secondary, community, and mental health services.
The postholder will manage multiple complex, cross-organisational projects, addressing resource constraints, mitigating risks, and contributing to continuous improvement of team processes.
Main duties of the job
The postholder will lead portfolio management and provide support across a range of transformation projects, developing and maintaining strong relationships with senior stakeholders, including directors and clinical staff, to deliver measurable outcomes for target population cohorts. They will develop and manage programme and project plans in line with Lewisham PHM processes, using the IPO (Input-Process-Output & Outcome) framework to ensure timely delivery of milestones, benefits, and objectives.
The role involves proactively managing risks, issues, and dependencies using tools such as Asana, Jira, or Excel, ensuring minimal disruption to delivery. The postholder will deputise for the Associate Director where required, including stakeholder engagement, escalation management, and liaison with system partners and suppliers.
They will design and manage multiple complex projects in a fast-paced environment, leading multidisciplinary teams and ensuring clarity of roles and responsibilities. The postholder will work closely with stakeholders to define requirements, analyse information, and optimise solutions, ensuring clear documentation and effective scope management.
Additionally, they will support the development of operational pathways, case management processes, and business cases, driving innovation and efficiency in line with PHM strategic goals.
Working for our organisation
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream
Detailed job description and main responsibilities
The postholder will lead on administration, governance, and project documentation, ensuring appropriate governance structures are in place to support effective engagement, decision-making, and delivery. They will oversee robust monitoring and tracking of project progress, develop and improve programme documentation, and plan and facilitate project meetings.
A key aspect of the role is communication and stakeholder management, building strong relationships across the Trust and with external partners, while navigating sensitivities and political considerations. The postholder will communicate complex information clearly, support end users with product guidance, and coordinate training and induction on PHM tools and ways of working.
They will also manage information resources by implementing knowledge management systems, sharing best practice, and supporting the use of digital tools to monitor service delivery and quality. The role includes producing complex reports, contributing to the development of information systems, and supporting continuous improvement.
Financial responsibilities include managing project budgets, ensuring value for money, monitoring efficiencies and savings, and raising requisitions and purchase orders in liaison with procurement and finance teams. The postholder will also handle and present sensitive and complex information to senior stakeholders.
Person specification
Essential criteria
6. Educated Masters degree or equivalent experience
7. Approved Project Management Qualification (Prince 2/MSP) or extensive experience in a similar role in a similar environment.
Desirable criteria
8. Formal training in population health management or relavant
Experience
Essential criteria
9. Project management (preferably healthcare): Practical experience of managing multiple successful projects, including the development of complex project management frameworks, monitoring and review processes
10. IG & Data Management: Experience handling and processing sensitive data and compliance with IG and Data Protection principles in a multi-organisation environment.
11. Complex stateholder management: Experience of informing/delivering solutions through co-production.
Desirable criteria
12. Line management: Experience of line managing people within a project management structure.
Knowledge and Skills
Essential criteria
13. IT skills: Proficiency in Microsoft Office IT packages such as Word, Excel, PowerPoint
Desirable criteria
14. Ability to use other data visualization tools, such as Power BI
15. Ability to use flowchart tools, such as Microsoft Visio or software like Jira etc
Analytical and Judgemental skills
Essential criteria
16. Presentation skills: Ability to present complex information including analysis of data and statistics in a concise, accurate and understandable way to a range of audiences.
We reserve the right to close the post before the stated closing date, please apply early. We do not contact applicants with the outcome of the shortlisting. If you have been shortlisted, you will receive an invite to an assessment day or interview.
As a local employer and anchor institution we work closely with our community to recruit locally and we welcome applications from the widest variety of people to ensure our workforce are reflective of the local communities which we serve. We encourage all suitable candidates to apply including if you are Black, Asian or other ethnic minorities, live with a disability (visible or not) or are LGBT+. We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion and Women’s staff networks to bring staff together and celebrate diversity across our whole workforce.
Please note: Information provided during recruitment and pre‑employment checks must be accurate. Misrepresentation may be investigated as fraud and could lead to withdrawal from the process, professional sanctions, or criminal action.
Please note: that sponsorship under the Skilled Worker route is subject to Trust allocation and UK Visas and Immigration (UKVI) approval.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
To ensure fairness and manageable shortlisting processes, some vacancies may have an application cap. This means the vacancy will close once a set number of applications have been received even if this happens before the advertised closing date.
We recommend applying as early as possible to avoid missing out. All applications received before the cap is reached will be considered equally and assessed against the person specification.