Blue Arrow Edinburgh are recruiting for a Full Time Customer Service Agent (B2B).
Please note that this is a 12 month FTC.
Shifts are Monday to Friday - 8am-3.30pm (8-4pm on Thursdays)
Hybrid working, 50/50 split
About the company
Our client strives to put their customers at the heart of everything that they do. They understand that the services they provide are essential to our daily lives. When business customers need a helping hand, they ensure they have the right people to confidently manage all issues to a successful resolution.
In this role you will provide customer service through a variety of different communication channels including telephone, email and social media. As a customer service advisor, you will be the first point of contact for our business customer's enquiries.
Essential Skills, Knowledge & Behaviour
You will be trained on everything you need to know about the services provided, but we're looking for enthusiastic, positive individuals who are natural at providing an excellent customer experience.
* You will need the ability to work in an organised, professional manner, providing high levels of customer service in all verbal and written communications.
* You must be able to deliver strong communication skills and have the flexibility to work efficiently, both as part of a ...