HB Service Technician Position
HB is looking to fill positions in WINDSOR, LONDON, SARNIA, CHATHAM. Licensed technicians are being considered.
The Service Technician role is the first on-site contact for our customers here at HB. We love our customers. It is the role of the Service Technician to take care of these clients from start to finish in the home, doing maintenances or repairs to keep their equipment safe and working well.
A great Service Technician is someone who loves people and wants to provide solutions to them for current problems with their home comfort equipment. It is important to be able to communicate very well, as well as be extremely thorough, in order to provide the best experience and miss nothing! Customers want to know what the problem is and they don’t want future headaches if they choose to repair their equipment.
Key Steps to Interview Process:
1. Must be considered a strong candidate
2. First interview with HR
3. Second interview with Team Lead
4. If accepted, an employment agreement will be offered
This person must have the following characteristics:
1. Must be very thorough, never cutting corners
2. Must have strong communication skills in order to educate the client on findings
3. Must learn quickly and have a basic understanding of tools
4. Must have a strong work ethic and drive to complete tasks, leaving the client better than when they arrived
5. Must thrive at customer service and delighting clients
6. Must have a clean driving record
Thank you for considering this role! Here at HB, we aim to deliver a new and superior level of customer service to our clients. We find purpose in creating value by taking care of our customers. We make no excuses, we fight hard for our customers, and we want to be honest, fair, and understanding with them.
If you are serious about this role and would like a shot at this remote support role, please come to 5 Classic Car Dr with your resume and ask for Nic White.
Job Details:
Job Types: Full-time, Permanent
Pay: $34.00-$48.00 per hour
Expected hours: No less than 40 per week
Benefits: Company events, Dental care, Extended health care, Life insurance, On-site gym, RRSP match, Store discount, Vision care
Schedule: Evening shift, Monday to Friday, On call, Overtime, Weekends as needed
Supplemental pay types: Bonus pay, Overtime pay
Licence/Certification: Trade licenses G2/ Refrigeration Journeyman (required)
Work Location: On the road
#J-18808-Ljbffr