Job Description Community Manager
Discord / Telegram
Manchester City centre (2 days per week onsite)
The company
Our client have the single minded belief that in order for their business to be sustainable in the long term, fulfilling community needs will be at the centre of there strategy. As a company that is on a hyper growth trend, They are hiring a new team of community managers to foster there growing online presence in forums.
The role
We are seeking a top-notch, experienced Online Community Manager to act as the eyes and ears of your assigned brand communities. Reporting to the Community Team Leader, you will contribute to a bespoke community engagement strategy, build community relationships, and be responsible for the overall brand growth on channels like Discord, Telegram, Reddit, YouTube community and Trustpilot.
Your Mission
Daily monitoring of member activity on online forums, proactively reporting themes, trends, and problem areas to the Community Team Leader or Customer Service Team.
Keep internal and external information up-to-date in a fast-paced environment
Work closely with the team to write and disseminate critical information about brand updates
Complete b...