AML Compliance Officer – London, United Kingdom
Would you like to pursue a career in one of the most significant business areas these days - Anti-Money Laundering (AML)? Are you ready to play a vital role in helping millions of people and businesses to enjoy secure, reliable financial services? We are looking for a passionate candidate to join United Kingdom Regional Compliance team in the position of AML Compliance Officer based in London, United Kingdom.
Western Union powers your pursuit.
As an AML Compliance Officer, you’ll play a key role in keeping our network safe and secure. You’ll manage the day-to-day due diligence process for onboarding, recertifying, and monitoring Western Union agent locations across the UK. Your work will help shape and enforce policies and procedures that reduce money laundering risks—making a real impact on how we protect our customers and partners.
Role Responsibilities
1. Lead due diligence activities for onboarding, recertification, and monitoring of UK-based Western Union agents.
2. Investigate potential and existing agents using internal systems and external databases.
3. Take action to suspend, reactivate, or reinstate agents when needed to manage risk.
4. Review complex cases escalated by banks, partners, or internal teams.
5. Collaborate with teams across compliance, operations, business, and internal audit to meet UK compliance goals.
6. Conduct enhanced research and stay informed on regional laws, news, and cultural factors.
7. Support key AML compliance initiatives, including agent oversight, transaction monitoring, and reporting.
8. Engage directly with agents—by phone or in person—to reinforce AML responsibilities and ensure compliance.
Role Requirements
9. Proven experience in AML Compliance, investigations, or risk-related roles within financial services
10. Solid understanding of retail and digital financial products
11. Familiarity with UK anti-money laundering regulations
12. Bachelor’s degree preferred
13. Strong communication, time management, and collaboration skills
14. Proficient in MS Office, especially Excel
15. Detail-oriented, able to multitask, and thrive under pressure
16. Analytical mindset with strong problem-solving abilities
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your United Kingdom specific benefits include:
17. 25 days annual leave – plus 8 public holidays
18. Comprehensive life & medical cover – including dependents.
19. Contributory pension plan
Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.