The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role Overview: Oversee all daily activities for a selection of engineers and sub-contractors. This role will also require you to conduct individual site surveys in client’s properties to ascertain the scope of works required to install or upgrade central heating systems in these dwellings. These surveys will enable the Installation department to complete planned work and hit required operational and customer service performance targets, Health and Safety, Quality and Environmental systems, company procedures, and meet legislation requirements. Key Responsibilities: Carry out a survey for the replacement appliance/upgrade of the heating system in clients' dwellings to current regulations Complete accurately a full list of materials that will be required to complete each installation, allocate sufficient time to complete this work Arrange with the resident an installation date and book this on-site on the system and scheduler Be aware of procedures and identify any risks associated with arranged surveys, e.g. asbestos / hazardous materials on site, manual handling and working at height legislation etc. Provide clear details on potential issues which may affect an arranged installation e.g. scaffold requirements, parking restrictions ect. Deal with all issues which may arise from your team of engineers, any problems which you cannot resolve must be reported immediately to your Installation Supervisor. Communicate with your team of engineers daily to resolve potential problems to ensure installation is completed within agreed time frames Quality control and test the operation of the installation and book any remedial works which may be required Provide accurate reports to your Installation Supervisor on a weekly and monthly basis Monitor and Assess the performance of the team to achieve the greatest efficiency and outputs Ensure Health & Safety & Environmental procedures and standards are adhered to Ensuring all certification and documentation is completed accurately To complete this role you must be ACS qualified within domestic gas, alongside hold a valid UK Driving License. What we can offer you We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: Competitive salary Contributory Pension scheme Life assurance 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave. In addition, the role offers: Sureserve Benefits Hub, accessing over 1000’s retail discounts Virtual GP service, 24/7, 365 days, available for employees and your immediate family Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family Bike2Work scheme Home & Electronics – salary sacrifice purchase scheme Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status Reasonable adjustments As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scs.careers@sureserve.co.uk Pre-employment checks Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks