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Dispatcher (stoke-on-trent)

Stoke-on-Trent
Medicopartners
Dispatcher
Posted: 30 April
Offer description

Position: Dispatcher

Location: Stoke-on-Trent

Contract Type: Full-time / Part-time

Shift Time: 1800-24:00

Salary: Dependent on Experience

About the Role:

We are seeking an organised and proactive Dispatcher to join our team Stoke-on-Trent. This role is crucial in coordinating patient transport, managing driver schedules, and ensuring timely communication between staff and services. You will play a key part in supporting patient care by keeping operations efficient and responsive.

Key Responsibilities:

* Coordinate and dispatch drivers for patient transport and medical deliveries.
* Monitor schedules and adjust assignments to meet urgent needs.
* Act as the central communication point between drivers, clinical staff, and management.
* Maintain accurate records of journeys, timings, and service requests.
* Ensure compliance with NHS and UTC operational policies.
* Handle urgent calls and prioritise tasks effectively under pressure.

Requirements:

* Previous experience in dispatch, logistics, or healthcare coordination preferred.
* Strong organisational and multitasking skills.
* Excellent communication and problem-solving abilities.
* Ability to remain calm and professional in high-pressure situations.
* IT literacy (basic knowledge of scheduling software or databases).
* Flexibility to work shifts, including evenings and weekends.

Please Apply below or call us on 0121 270 8878. Between 09:00-17:00 Monday to Friday

Email us on team.admin@medicopartners.com for assistance with this job.

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