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General assistant

Ae
Pioneer Nursery
General assistant
Posted: 26 February
Offer description

We are currently looking for a General Assistant to join our friendly team working at an independent Garden Nursery.

This is a fantastic opportunity for someone who enjoys working outdoors, has strong communication skills, and takes pride in delivering excellent customer service.

This is a part-time position however, working Saturdays is a must.

Key Responsibilities:

* Welcome and assist customers visiting the nursery
* Provide outstanding customer service, addressing customer needs and enquiries
* Process sales transactions and, when required, assist customers with carrying purchases to their vehicles
* Answer telephone calls, handle queries, and direct information to the appropriate departments
* Manage stock levels, place orders, and receive deliveries
* Support colleagues as needed to ensure smooth day-to-day operations
* Assist with organising sales events and promotions
* Maintain an organised, well-stocked, and visually appealing sales area
* Carry out outdoor duties including watering, gardening, and maintaining plant stock and flower beds
* Work independently and use initiative when required

Experience & Skills Required:

* Previous experience in a sales or customer service role (essential)
* Experience with plants, gardening, or nursery work (preferred)
* Friendly, polite, and approachable manner
* Strong spoken English
* Excellent telephone manner and communication skills
* Basic numeracy skills for processing transactions and calculating prices or discounts

We are seeking a friendly, enthusiastic individual who is comfortable with physical work and enjoys being outdoors. A passion for gardening or plant knowledge would be a strong advantage.

Hours are flexible and may vary depending on the season. We are willing to offer flexibility for the right candidate.

Job Type: Part-time (including Saturdays)

Work Location: In person

Benefits:

* Casual dress with basic uniform provided
* Employee discount

· Free on-site parking

Experience Preferred:

* Customer service: 1 year

Job Type: Part-time

Pay: £13.00 per hour

Expected hours: No less than 14 per week

Benefits:

* Employee discount
* Free parking
* On-site parking
* Store discount

Work Location: In person

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