Job Description
Join our team at Ulster Hospital as a Receptionist and embark on a rewarding journey where your contributions truly matter!
At Brook Street, we are thrilled to offer you an opportunity to support vital healthcare services in a dynamic environment.
What We Offer:
1. Salary of £12:21 per hour
2. Work Monday to Friday from 9:00 AM to 5:00 PM
3. Temporary, on going
Key Responsibilities:
4. Appointment Management: Book, amend, and cancel appointments using the practice's computerised system, ensuring the efficient running of the appointment schedule
5. Handling Enquiries: Deal with face-to-face, telephone, and electronic enquiries from patients, staff, and other healthcare professionals, providing information or redirecting as appropriate
6. Patient Registration: Register new patients, check details for accuracy, and update records on the computer system
7. Processing Requests: Manage requests for home visits, repeat prescriptions, test results, and follow-up appointments, ensuring these are recorded and actioned according to practice protocols
Qualifications:
8. 4 GCSEs (Grades A-C), including English Language, plus 1 year of experience.
9. Proficiency in Microsoft Word, Excel, and Outlook is essential.
Ready to