We have a 16 hour, 12 month fixed-term post working Tuesday 8am - 6pm and Thursday 8am - 3pm to join our reception team between both our sites; Peverell Park Surgery and University Medical Centre.
You will need to be confident in call-handing and face to face contact. The post-holder will be fully trained in care navigation but will require a proven work history in a high level customer service background ideally within the NHS. We are looking for someone who is motivated, passionate about improving patient care and has the ability to work well within a family friendly team. One of these innovations is care navigation, as a receptionist/care advisor you will be the first point of contact for patients, directing them to the appropriate person suitable for their need.
As a care advisor your main role will be to signpost patients to correct services, giving information and guidance to a range of local services and data entry into clinical system and face to face patient contact.
Interviews will take place on Thursday 16th October.
Job Types: Part-time, Temporary, Fixed term contract
Contract length: 12 months
Pay: £12.21 per hour
Expected hours: 16 per week
Benefits:
* Company pension
Education:
* GCSE or equivalent (preferred)
Work Location: In person