Responsibilities
* Act as the Technical Lead on the Record to Report module, providing expertise and advice to customers and internal stakeholders.
* Maintain a deep understanding of government financial processes and Oracle Cloud ERP solutions, including General Ledger, Fixed Assets, Order to Cash, Cash Management, and Record to Report.
* Lead a team of Oracle ERP technical specialists to implement and manage processes for resolving technical issues across the modules, working with Oracle and third‑party suppliers.
* Ensure processes are in place to monitor team system and process performance, proactively addressing and rectifying issues and providing management information for reporting.
* Document and regularly review configuration documentation, standard operating procedures and processes.
* Work closely with Digital Operations Senior Management, the Corporate Hub and suppliers to support the successful development and lifecycle of the Oracle Cloud product.
* Support agreed change processes, including weekly organisational changes, iterative improvements, quarterly and monthly changes; this work may include out‑of‑hours and scheduled working.
Qualifications
* Deep understanding of government financial and reporting processes.
* Functional knowledge and experience of configuring and supporting Oracle Cloud ERP solutions, including General Ledger, Fixed Assets, Order to Cash, Cash Management and Record to Report modules.
* Experience leading and building a technical support team capability to deliver support for large‑scale, business‑critical applications.
* Leadership skills (Level 3) and ability to manage a quality service (Level 3).
How to apply
Apply online providing a CV and Supporting Statement (no more than 750 words) which demonstrates how you meet each of the three Experience criteria listed in the Success Profile above.
Equality Statement
We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.
Apply Before
7th December 2025 (23:59) – This role is open to internal candidates and Common Citizenship organisations only.
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