Parts Advisor - Hatfields Jaguar Land Rover Liverpool Permanent full time role working 42.5 hours per week Monday – Friday between 08:00am - 18:00pm Salary: £13.85 per hour (£30,608.00 per annum) plus £2400.00 per annum bonus opportunity Competitive salary 33 days holiday (inclusive of Bank Holidays) plus your birthday off if it falls on a working day! Bonus scheme Enhanced Maternity Leave Contributory workplace pension scheme Career progression opportunities Uniform provided to include PPE. Access to discounts on retailers, restaurants, holidays and much more Company pension Cycle to work scheme. Employee discount On-site parking Referral programme The Job… Ensure all required parts and additional accessories are offered to customers ensuring customer satisfaction Work closely with the Service department to ensure the best possible outcome for the customer Take orders in person, over the phone or via email Identify sales opportunities to parts manager, also report any issues Ensure stock control is completed accurately Ensure stock is issued in line with company policy regarding payment or exchange Assist dealership staff in parts identification Source additional parts from outside the dealership and use computer to search for parts Ensure all credits are authorised Ensure the parts manager is kept aware of stock movement Ensure delivery shortages are claimed for Assist in any marketing activity as required Develop good working relationships with all the dealership team. What you’ll need Understand basic vehicle layout, function and location of parts Accuracy and attention to detail Excellent customer service skills