Endpoint Engineer - SCCM, IntuneAkkodis are currently working in partnership with a market leading service provider to recruit an Endpoint Engineer with SME level knowledge of SCCM and Intune.The RoleAs the Endpoint Engineer you will help global customers keep their End User environments secure, compliant, and performing at their best. Through regular Windows and Office Feature Release cycles, you will make sure every user enjoys a smooth, well-managed upgrade experience - backed by world-class processes, tools, and a truly collaborative global team.The Responsibilities Act as the subject matter expert for Windows & Office Pro Plus Feature ReleasesAnalyse and communicate Feature Release changes to internal teams and customersTranslate new Microsoft changes into hardware and application impact assessmentsServe as the single point of contact for technical queries and escalationsInvestigate deployment failures using SCCM and IntuneOwn and resolve 3rd-line incidents via the Remedy queueImplement remediation activities to enhance service performancePresent detailed Feature Release impact reports to Service Management and customersThe RequirementsConfidently understand and interpret Microsoft's roadmap for Windows & OfficeCommunicate technical changes clearly to technical and non-technical audiencesDeliver high-quality advisory, consultancy, and presentationsManage complex incidents and engage with multiple stakeholdersWork collaboratively across internal teams, customers, and third partiesIf you're passionate about modern workplace technologies, love solving complex problems, and want to shape digital transformation for global customers, we'd love to hear from you.Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.