Belfast - Carne House, Manchester Regional Centre - Three New Bailey, Nottingham Regional Centre - Unity Square, Newcastle Upon Tyne - Benton Park View, Birmingham Regional Centre - Arena Central, Stratford Regional Centre - Westfield Avenue, Leeds Regional Centre - Wellington Place, Croydon - Ruskin Square. Job Summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. The Fraud Investigation Service (FIS) is responsible for dealing with cases of serious fraud and bespoke tax avoidance by way of civil and criminal investigations. These cases are the most challenging complex cross tax interventions that HMRC undertakes. FIS consists of approx. 4,500 professionals including a range of specialist skills such as forensic accountancy, cybercrime investigation and insolvency. FIS provides HMRC with an effective investigation arm to enforce the Department’s compliance policies. This enables the Department to deliver against our strategic responsibilities across all the taxes and duties HMRC administers. Our work includes tackling complex offshore evasion, international smuggling of illicit excise goods, exports of controlled weapons and technology, labour market abuses, VAT and Self-Assessment repayment frauds and a host of other attacks on the tax system. FIS deploy the full range of powers and approaches to protect funding for UK public services, from surveillance and undercover operations to communications interception and cyber ops; investigating the most harmful tax cheats and ensuring nobody is beyond our reach. This plays an important part in building trust in the compliant majority and reinforces the Department`s fair and even-handed approach. Fraud Investigation Analysis (FIA) is the Operational Analysis arm of FIS. Our Intelligence Analysts work closely with investigators and help them understand information collected. Analysts work with data from HMRC systems, seized digital devices, from Communications Service Providers or banks, or information generated by investigators, for example, intelligence or surveillance logs. Job Description Do you have an analytical mind and an interest in helping tackle tax evasion? If this sounds like you, then you could be a great Intelligence Analyst in HMRC. What will I be doing? As a Higher Officer Intelligence Analyst, you will provide analysis to support the work of FIS’ Civil and Criminal Investigation teams. You will use a range of methods and tools to produce clear, concise and creditable reports that help understand the risk and threats to HMRC, exploited by the dishonest for financial benefit. The ability to understand and tackle problems is critical. You will identify, collect, interpret and evaluate information with accuracy and perception and use analysis to see past information gaps and inconsistencies. As an Intelligence Analyst, you will become familiar with gaining an understanding of complex issues to make conclusions and recommendations, presenting findings to customers to help inform decision making, or progress operational investigations. This is an opportunity to join a dedicated team and develop new skills in a challenging and demanding role. All Intelligence Analysts within HMRC are trained to the same cross government baseline standard, irrespective or role or grade. Additional training, proper to this role, will be provided as needed. Successful candidates will be offered posts on merit order and location preference. Do you have an analytical mind and an interest in helping tackle tax evasion? If this sounds like you, then you could be a great Intelligence Analyst in HMRC. What will I be doing? As a Higher Officer Intelligence Analyst, you will provide analysis to support the work of FIS’ Civil and Criminal Investigation teams. You will use a range of methods and tools to produce clear, concise and creditable reports that help understand the risk and threats to HMRC, exploited by the dishonest for financial benefit. The ability to understand and tackle problems is critical. You will identify, collect, interpret and evaluate information with accuracy and perception and use analysis to see past information gaps and inconsistencies. As an Intelligence Analyst, you will become familiar with gaining an understanding of complex issues to make conclusions and recommendations, presenting findings to customers to help inform decision making, or progress operational investigations. This is an opportunity to join a dedicated team and develop new skills in a challenging and demanding role. All Intelligence Analysts within HMRC are trained to the same cross government baseline standard, irrespective or role or grade. Additional training, proper to this role, will be provided as needed. Successful candidates will be offered posts on merit order and location preference. Person specification Drive Analytical Casework: Work closely with customers to define work requirements and timelines. Deliver in-depth analytical support using appropriate tools and methodologies, even when circumstances are uncertain, or information is incomplete or unclear. Ensure analysis informs case progression and direction. Produce timely, evidentially robust reports and visualisations that clearly present key judgements, highlight intelligence gaps, and offer actionable recommendations. Case and Project Management: Take full ownership of the project management of analytical casework, ensuring high standards and accountability throughout. Confident Communication: Articulate the results of analysis with clarity and confidence to investigators using a range of communication methods. When necessary, present findings to courts or tribunals. Quality Assurance and Peer Review: Conduct thorough reviews and make constructive challenges of colleagues' analyses to ensure that final products meet professional standards. Analyst Development: Support the growth of other analysts by delivering formal training courses, mentoring, or assessing trainees during their Professional Trial Period. Continuous Improvement Initiatives: Lead or support projects aimed at enhancing the efficiency and effectiveness of FIA, sharing good practices and expertise, while driving continuous improvement. Essential Criteria Applicants should be experienced and confident in manipulating complex data in Excel spreadsheets. Behaviours We'll assess you against these behaviours during the selection process: Making Effective Decisions Managing a Quality Service Technical skills We'll assess you against these technical skills during the selection process: Candidates will also be required to undertake an hour-long analytical assessment (based on constructing an argument). The required information and materials to perform this assessment will be provided at interview. Alongside your salary of £36,320, HM Revenue and Customs contributes £10,521 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Ability, Experience and Technical skills. How To Apply After submission of the first stage of your application, you will be invited to complete a Civil Service Verbal Test and Civil Service Numerical Test. If you successfully pass the test, you will be invited to complete the final stage of the application. A 500-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and Person Specification outlined in the advert. Separate 250-word statements addressing the specified behaviours. Further details around what this will entail are listed on the application form. We acknowledge that AI can assist you in your application. Find our guidelines here. Sift In the event of a large number of applications being received, an initial sift may be held on the Personal Statement. At full sift all behaviour statements and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications. Interview During the panel interview, you will be asked behaviour-based questions to explore in detail what you are capable of. We will assess you against these behaviours during the selection process: Making Effective Decisions Managing a Quality Service You will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role. This Is An Example Of a Strengths-based Question “It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?” There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well. Candidates will also be required to undertake an hour-long analytical assessment (based on constructing an argument). The required information and materials to perform this assessment will be provided at interview. Interviews will take place face to face at Belfast - Erskine House, Manchester Regional Centre, Nottingham Regional Centre, Croydon Regional Centre, Leeds, Wellington Place and Birmingham,3 Arena Central. Due to availability of interview panel members, we are offering interviews at the listed locations to ensure a fair geographical spread of options for candidates progressing to interview. However, we are unable to offer interviews in the other locations. Sift and interview dates to be confirmed. Eligibility Please Take Extra Care To Tick The Correct Boxes In The Eligibility Sections Of Your Application Form. We Understand Mistakes Sometimes Happen But If You Contact Us Later Than Two Working Days (Monday-Friday) Before The Vacancy Closes, We Will Not Be Able To Reopen Your Application For You. If You Do Make a Mistake With Your Eligibility Form, Please Contact Us Via unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’. To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account. Merit List After interview, merit lists will be created for each location advertised within the vacancy. If you are successful at interview, you will be placed on the merit list for any locations you have expressed an interest for. Appointments from each merit list will be made in strict merit order. Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs. Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional. Additional Security Information Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. Important information for existing HMRC contractual homeworkers Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role. Additional Information We are looking into ways to enhance the applicant experience. As part of our legitimate interests, we are testing the use of new technologies such as automation and/or Artificial Intelligence in the assessment for CV, personal statement and behaviour statement. Please note that for this specific vacancy, this testing may run in parallel with our standard assessment process and will not influence or determine the outcome of your application in any way. You can read the Civil Service Jobs and HMRC Privacy Notices for more information about our lawful basis for processing your personal data and HMRC’s use of AI. If you don’t want your data to be used as part of the trial, please send your Application ID and the Vacancy Reference to talentacquisitionaiteam@hmrc.gov.uk Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations. Questions relating to an individual application must be emailed as detailed later in this advert. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. New entrants will join on the minimum of the pay band. Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract. If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Feedback will only be provided if you attend an interview or assessment. This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Ability, Experience and Technical skills. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This Job Is Broadly Open To The Following Groups UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job Contact Name : Richard Higgin Email : richard.higgin@hmrc.gov.uk Recruitment team Email : unitybusinessservicesrecruitmentresults@hmrc.gov.uk Further information Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.