Marley Risk Consultants is at the forefront of innovation in the Structural Warranty Insurance sector. As a dynamic Managing General Agent (MGA) based in the UK, we specialise in crafting bespoke insurance solutions that protect Insurers whilst empowering the construction industry to improve quality.
Job Location:
* Based in Bishops Cleeve with regular travel to our other offices
Job Type
* Full-time (Monday-Friday)
Role Overview
We require a dynamic and experienced Training and Development Manager to lead the design, development, and delivery of high-impact training programs that enhance employee skills, performance, and engagement. The ideal candidate will have a strong background in adult learning principles, instructional design, and training facilitation, with a passion for continuous improvement and organisational development. This role will report into the Head of People, Talent and Customer Experience.
Key Responsibilities
* Design, develop, and implement comprehensive training programs aligned with organisational goals, producing a comprehensive annual training plan, including budgetary requirements and delivery timelines.
* Lead training needs assessments and skills gap analyses in collaboration with department heads and team managers where appropriate.
* Ensure that all staff have a training plan that aligns with organisational needs and Marley Values and mission Statement
* Facilitate engaging in-person and virtual training sessions across various levels and departments, ensuring full utilisation of training facilities.
* Evaluate the effectiveness of delivered training programs through feedback, assessments, and performance metrics, using detailed report formatting that you have designed and implemented with the management teams.
* Mentor and support junior training staff and contribute to their professional development where applicable.
* Maintain and update training materials, manuals, and e-learning content.
* Promote CII and CILA qualifications to all staff.
* Ensure a thorough and comprehensive training log is maintained and accessible by the Head of People, Talent and Customer Experience, ensuring this is kept up to date in real time.
* Stay current with industry trends, learning technologies, and best practices in training and development.
* Manage training budgets, schedules, and vendor relationships as needed, and ensure that all training is cost effective and delivers returns on investment.
* Deliver comprehensive monthly and quarterly reports identifying delivery against KPIs reporting to the Head of People, Talent and Customer Experience in a timely manner.
* Support change management initiatives through targeted learning interventions, helping to identify and anticipate necessary actions, in line with line manager and Senior Management Team requirements.
* Any other reasonable requests as identified by the Senior Management Team.
Qualifications
* Preferred but not required: Bachelor’s degree in human resources, Education, Organizational Development, or a related field (Master’s preferred).
* Minimum of 5 years of experience in training and development, with at least 2 years in a senior or lead role.
* Proven experience in instructional design, curriculum development, and training facilitation.
* Strong knowledge of learning management systems (LMS) and e-learning tools.
* Excellent communication, presentation, and interpersonal skills.
* Ability to manage multiple projects and priorities in a fast-paced environment.
* Certification in training or instructional design (e.g., CIPD, ATD, or similar) is a plus.
Key Competencies
* Strategic Thinking
* Leadership and Team Development
* Analytical and Problem-Solving Skills
* Adaptability and Innovation
* Project Management
* Stakeholder Engagement
* Effective Communication
What We Offer
* Career Development: An opportunity to make a significant impact within the organisation, with support from senior management.
* Innovative Environment: Be part of a team that's redefining construction insurance through creativity and forward-thinking solutions.
* Competitive Compensation: Attractive salary package.
* Supportive Culture: A workplace that values your contributions, encourages open dialogue, and fosters a sense of community.
Comprehensive Benefits
* Generous company pension
* Cycle to work and tech scheme
* Employee Assisted Programme
* Life assurance scheme
* Private medical insurance scheme
* Flexible working
* Gym membership
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