Service Administrator / Coordinator
đź“Ť Upminster
đź’° ÂŁ31,000 - ÂŁ35,000
We’re working with a leading fire protection and security specialist who is looking for a Service Administrator / Coordinator to join their busy and growing team in Upminster.
This is a fast-paced and varied role where you’ll be at the centre of operations—supporting engineers, coordinating schedules, and ensuring service work is delivered smoothly and efficiently.
The Role
You’ll be responsible for organising service and maintenance works, coordinating engineers, and acting as a key point of contact for clients. You’ll play a vital role in keeping jobs on track and ensuring high levels of customer service.
Key Responsibilities
Schedule and coordinate engineers’ service and maintenance visits
Manage urgent call-outs and daily job priorities
Liaise with clients to confirm appointments and access
Maintain accurate job records and service documentation
Process paperwork, reports, and quotations
Provide updates and support to clients and engineersAbout You
Experience in an administrative or coordination role
Background in construction, engineering, or facilities management is highly desirable
Confident supporting engineers or field-based teams
strong organisational and communication skills
Able to work well in a busy, fast-moving environment
Proficient in Microsoft OfficeDetails
Office-based role in Upminster
Full UK driving licence required due to the locationapply now or call Ashleigh on (phone number removed) to find out more