Job Description
The Senior Project Manager leads complex, high-impact initiatives on behalf of the Credit Risk Value Stream. You'll be delivering multiple projects and managing a team consisting of business analysts, engineers and business teams to land change in credit risk systems and infrastructure.
Projects range from product growth initiatives, integration projects and pure credit risk change, which are all fundamental to the simplification and growth of Nationwide Building Society.
The impact of the role is felt directly by Nationwide members, as the projects delivered ensure appropriate lending decisions are made, protecting customers' affordability whilst also underpinning the growth of the business.
We are happy to consider flexible working approaches to help you perform at your best.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be once monthly in Swindon. If your application is successful, your hiring manager will provide further details on how this works.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
Responsibilities
What you'll be doing
Each day is yours to shape, prioritising activities to maintain focus on delivery and unblocking challenges. You'll spend time initiating changes, ensuring scope, roles and responsibilities are clearly defined, driving out project plans, reviewing progress against milestones, managing risks and dependencies, and engaging with stakeholders across credit risk technology and business teams in other areas.
Jira is used to track tasks, monitor progress, and ensure transparency across the delivery team. The pace is fast, but the work is purposeful-every decision contributes to improving how members experience our services as well as growing and simplifying the business through integration initiatives. You'll feel empowered to lead, but also accountable for outcomes that matter.
About you
The minimum requirements for the role are:
* Project Delivery: Proven experience shaping and managing large-scale projects with multiple workstreams, including technical delivery and management of business stakeholders
* Risk, Issue & Dependency Management: Capability and proactivity in identifying, tracking, and resolving risks, issues, and interdependencies across complex projects
* Stakeholder Engagement: Excellent communication and influencing skills across business and technical teams, including ability to simplify the complex for senior leadership
* Jira Proficiency: Hands‑on experience using Jira
* Financial management: Expertise in defining and managing project budgets and resources
* Team leadership: Experienced in leading and motivating teams in either direct line or matrix
* Experience in either credit risk delivery, change with 3rd party tech suppliers, systems integrations or cloud‑based projects
* Certifications: PRINCE2, PMP, MSP or Agile qualified
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
* Feel what customers feel – We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
* Say it straight – We are brave in speaking out and saying what we think – we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
* Push for better – We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
* Get it done – We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes
You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
Qualifications
The extras you'll get
There are all sorts of employee benefits available at Nationwide, including:
* 25 days holiday, pro rata
* Access to private medical insurance
* A highly competitive pension to help you build a strong foundation for retirement
* Access to an annual performance related bonus
* Training and development to help you progress your career
* A great selection of additional benefits through our salary sacrifice scheme
* Life assurance to provide peace of mind for you and your loved ones in the event of your death
* Wellhub – access to a range of free and paid options for health and wellness
* Up to 2 days of paid volunteering a year
Banking – but fairer, more rewarding, and for the good of society
We forge our own path at Nationwide.
As a mutual, we're owned by our members – those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us.
At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.
We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.
What to do next
If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
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