Customer Assistant – Edinburgh Jewellery Repair Ltd
Location: 30 London Road, EH7 5AY (Abbey Hill, near Edinburgh city centre)
Hours: Full-time, 40 hours per week (Tuesday–Saturday)
Contract: Permanent
Edinburgh Jewellery Repair Ltd is a small, friendly business specialising in jewellery repairs, restorations, and bespoke handcrafted pieces. Alongside our workshop services, we also operate a welcoming shop front offering a range of silver and gold jewellery.
We are looking for an experienced and enthusiastic Customer Assistant to join our team. This role is based at the shop front and involves direct interaction with customers.
Key Responsibilities
* Welcoming customers and discussing the repair needs of their jewellery
* Handling enquiries via phone and email
* Maintaining a tidy and presentable shop environment
* Supporting the daily running of the store
Full training in jewellery repair processes will be provided, but some prior knowledge or understanding of the jewellery trade is essential.
What We Offer
* Full training to increase your knowledge of jewellery repairs
* Staff discount
* Performance bonus
* End-of-year bonus
* Company social events
* Nest pension
* Health insurance benefit
Ideal Candidate
* Presentable and professional
* Strong communication skills and very good spoken English
* Basic computer skills (email, simple admin)
* Enthusiastic about jewellery and customer service
If you are interested in joining our team, please email your CV to:
* lukasz@edinburghjewelleryrepair.co.uk