Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives?
The NSNO Staging Post project offers additional assessment and reconnection support to clients over a 42-day period, ensuring those at risk of rough sleeping can be directed to services suitable to their immediate, medium and longer term needs. The Staging Post is a 24/7 staffed project that accommodates fifty clients with medium to high needs around mental health, substance and alcohol use.
In the role of Case Coordinator you will work flexibly to support clients where they need us the most:
* Playing a central role in coordinating the day to day case work of the Staging Post team to ensure high quality personalised casework.
* Work in partnership with local authorities, accommodation services, statutory and voluntary agencies to ensure that clients move on from the service into the appropriate accommodation with the correct support in place.
* Line manage and provide essential support and supervision to Assessment and Reconnection Workers.
* In this non-shift role you will work mainly within normal office hours Monday – Friday, however, on occasion you may be asked to work flexibly in order to support the team or a particular client on an evening or weekend.
About you
We are looking for someone with:
* Experience of communicating, liaising and negotiating with internal and external to a high level.
* Experience of client case management and the resilience to achieve and meet agreed outcomes.
* The ability to manage complex behaviours and motivate staff and clients to achieve outcomes with a creative and person centred approach.
* The ability to coordinate a project or team in a homelessness service and provide reconnection advice.
* Excellent communication skills and the ability to work with others whilst managing your own time.
* Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.
How to apply
Click the ‘Apply Now’ Button at the top of the page to start your online application form.
To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.
Closing date: 10am on 22nd December 2025
Interview and assessments on: Tuesday 13th January 2026