**This vacancy is only available to existing University of Essex staff**
Do you have line management and customer service experience?
Are you passionate about helping others?
We are looking for a supervisor to manage an enthusiastic team of advisers and help lead the delivery of flagship services to our students in our Student Information Team. As part of the Student Life Directorate, the Student Information Team covers a wide a variety of enquiries across the whole student lifecycle, from accepting their offer, throughout their course to their graduation.
This is a very fast paced environment and if you have:
• A track record of supporting and developing staff
• Significant recent experience in delivering exceptional customer service
• Supervisory experience in a busy operational environment
• Excellent time management and organisational skills
• An innovative approach and can think creatively
then we would love to hear from you.
At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.
To support this commitment we have our, a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our Colchester campus based Faith Centre, which hosts regular services, meetings and events organised by our chaplains and faith representatives. For more information see: