Apply for the Sales Administrator role at Smiley & Co, Ltd.
The Role
Provide comprehensive administrative and sales support to the Business Development team, ensuring efficient handling of customer enquiries, accurate quotation management, and smooth coordination of sales-related processes. The role plays a key part in maintaining high levels of customer satisfaction and supporting the team in achieving business growth objectives.
Location: Cheddar
Salary: £25,500 per annum
Vacancy Type: Permanent, Full Time
Hours: Monday - Friday, 8am - 5pm
Main Responsibilities And Duties
* Professionally handle incoming customer and prospect enquiries via telephone and email.
* Prepare, process, and issue quotations accurately and promptly, ensuring customers are informed of timelines or potential delays.
* Record and manage all enquiries and quotations within the company's systems to maintain accurate sales data.
* Support the Business Development Lead in generating and following up on quotes, purchase orders, and customer communications.
* Proactively contact customers to follow up on quotes, orders, and outstanding purchase orders.
* Create and manage job records, ensuring all relevant documentation and purchase orders are correctly processed.
* Prioritise and manage all sales-related administrative duties to ensure timely completion.
* Provide general administrative support to the Business Development and wider sales team as required.
* Undertake any other duties within your capability as directed by the company to support business objectives.
Skills And Qualifications
* Previous experience in an administrative or sales support role (preferably within a business development or commercial environment).
* Strong customer service orientation with a professional and courteous manner.
* Excellent verbal and written communication skills.
* Confident and professional telephone manner.
* Highly organised with strong attention to detail and the ability to manage multiple priorities.
* Able to work effectively both independently and as part of a team.
* Calm and efficient when working under pressure.
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
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