Climbing Centre Manager-From £30,000 – Keswick, CA12 The Role Can you combine expert climbing knowledge with strong leadership to keep our team and guests safe? We're looking for a Climbing Centre Manager to lead our exciting centre in the heart of Keswick.
This role isn't just about management—it's about being hands-on, getting involved and shaping the future of Kong Adventure.
Lead, coach, and develop a team across climbing, bouldering, café, escape rooms, and outdoor activities.
Manage daily operations including climbing walls, auto-belay lines, bouldering, Krazy Kong kids' area, café, retail, and escape rooms.
Handle customer enquiries, memberships, and complaints with professionalism and warmth.
Organise events, competitions, and special activities that engage our community.
Oversee budgets, financial performance, stock management, and operational reporting.
Nestled in the Lake District, we offer climbing walls, bouldering, kids' adventures, escape rooms, a café, a retail shop, and outdoor activities like ghyll scrambling, paddleboarding, and hill walking.
We also run exciting local events and races.
We're a team that values fun, safety, and creating memorable experiences for everyone who visits.
The Benefits Competitive salary starting from £30,000, negotiable with experience 28 days holiday per year Continuous support for training and development Varied working hours including daytime, evenings, weekends, and public holidays Opportunity to lead and grow in a unique and dynamic environment The Person Strong leadership and people management skills.
Excellent customer service and communication skills.
Organizational and time management abilities.
Computer literacy and familiarity with relevant software (e.g., Experience in team management, staff scheduling, and leadership skills.
Strong customer service and interpersonal communication skills.
including experience in handling memberships or event planning. Flexibility to work weekends, evenings, and public holidays as required