Salary: £40,000 - 45,000 per year Requirements: Demonstrable experience in Microsoft 365 & Azure administration, troubleshooting, and solution design Experience in configuring, deploying, and troubleshooting enterprise network infrastructure Proven ability in configuring and managing hardware and software firewalls Expertise in Windows Server management, troubleshooting, and optimization Strong problem-solving skills with a track record of diagnosing complex technical issues At least one Microsoft Expert-level certification (e.g., Microsoft 365 Certified: Administrator Expert, Azure Solutions Architect Expert) Strong communication skills for both technical and non-technical audiences Ability to work independently and make technical decisions Pragmatic approach to problem-solving, knowing when to leverage external resources or vendor support Willingness to travel to client sites across North West, North Wales, and surrounding regions Full UK driving licence Responsibilities: Act as a final escalation point for complex technical issues across networking, Microsoft 365/Azure, firewalls, and server infrastructure Plan and implement infrastructure projects for clients from initial scoping through to deployment Build strong relationships with clients, understanding their business needs and translating these into technical solutions Collaborate closely with 1st, 2nd, and other 3rd line engineers, sharing knowledge and directing resources to resolve issues efficiently Contribute to internal processes, standards, and security posture improvements Participate in the on-call rota (1 week in 8) to provide emergency support when needed, with additional pay when called Technologies: Architect Azure Hardware Support Microsoft 365 Network Security SMB Windows Office 365 Cloud DevOps More: We are a growing firm providing comprehensive IT support and project delivery services to SMB clients across all sectors. Our team of 20 engineers works on a diverse portfolio of clients, focusing on delivering solutions in networking, Microsoft 365/Azure, security, and server infrastructure. We are committed to developing our engineers skills with full certification support, performance bonuses for certifications, and opportunities for career growth. We offer a competitive salary ranging from £40,000 to £45,000, a pension plan, holiday benefits, and support for professional development. You will predominantly work in our office or onsite with occasional work-from-home flexibility. last updated 10 week of 2026