Your newpany
Hays are working with an educational body to recruit for a Student Support Officers Based in Newtownards with some travel across sites required.The position is 31 hours per week
Your new role You will be a proactive andpassionate individual to support students through the coordination of work placements, pastoral care, and assessment activities. This role involves working closely with employers, students, and internal teams to ensure a positive and productive learning experience. The successful candidate will play a key role in helping students ovee barriers to learning, monitor progress, and maintain engagement throughout their educational journey.Key Responsibilities:
1. Secure and coordinate work placements, ensuring allpliance and documentation is in place.
2. Conduct regular student visits and progress reviews, reporting oues to relevant teams.
3. Provide mentoring and support for studentpetitions and career development.
4. Monitor attendance and follow up on absences, referring students to appropriate support services.
5. Support students with personal, academic, and wellbeing-related challenges.
6. Assist in assessment activities and provide feedback to curriculum teams.
7. Facilitate meetings with stakeholders including parents, careers advisors, and support agencies.
8. Contribute to recruitment and marketing events such as open days and enrolment.
9. Maintain accurate records using internal systems and ensure all administrative tasks arepleted.
10. Promote training programmes and liaise with employers to support student transitions into employment.
What you'll need to succeed
Essential Criteria
11. Hold a Level 4 qualification or equivalent.
12. Hold GCSE English and Maths at grade C or above or equivalent.
13. A current driving licence and access to a car or have access to a form of transport that will enable the post-holder to fulfil the role in full.
14. Experience of using the Microsoft Office suite, in particular Outlook, Word, Excel and Teams.
15. An ability tomunicate confidently and effectively with a range of stakeholders through various methods.
16. Demonstrate ability to create and develop links and effective working relationships with stakeholders.
17. Demonstrate excellent oral and writtenmunication skills.
Desirable Criteria
18. Hold a recognised Assessor Award (A1, D32, D33) or be willing to work towards
19. Experience of organising work placements and liaising with employers.
20. Experience of assessing students/trainees.
21. Experience of working with and supporting apprentices/ trainees/students and/or experience of working on training and employment programmes.
22. Experience of using a Management Information System to collate, update and extract data.
What you'll get in return
23. Fixed term contact until April/May
24. Immediate start
25. £ per hour