What you’ll be doing
The purpose of the Technical Delivery Manager role is to deliver either standalone projects or sub-projects of larger programmes.
Specifically, this role is accountable for:
• Owns and delivers Technical Projects from requirements through to live implementation.
• Designs and drives improved working processes for efficient live deployment.
• Deliver requirements by ensuring production of robust and achievable delivery plans.
• Manages technical delivery change control at a project and programme level.
• Ensuring the scope of delivery is understood, including systems and networks where necessary and that the solution meets the business need and that plans are comprehensive and are achieved.
• Ensuring that all impacted teams understand, engage and commit to deliver plans.
• Identifying prerequisites to network deliveries and ensure that they are delivered.
• Ensuring that platforms/components can commit to delivery commitments.
• Track and manage project finances.
• Identifying when deliveries are at risk and take corrective action to resolve and risk management including communicating with senior managers and stakeholders.
• Track and monitor development testing and status of features through to release.
• Ability to manage and co-ordinate across multiple delivery managers
Skills and Experience
• Strong communications skills, able to forge strong relationships with peer-level designers, platform managers, developers, engineering, planning and operations managers to explain and drive technology change through the lifecycle.
• Supporting senior managers and directors in Networks, Digital and the CFUs on change and adoption of best practice.
• Ability to work with stakeholders to ensure the proposed solution is affordable, deliverable and delivers the required business outcomes.
• Project management skills to deliver business benefit in a timely way by focusing on must do capability and delivering effective end to end solutions.
• Issue & Risk Management & change control
• Innovating to exceed Time, Cost, Quality measures / sharing best practice.
• Experienced in technology delivery of large-scale projects and Agile delivery practices.
• Leadership skills to lead and motivate the team to deliver excellent results and maintain #1Networks.
• Experience in solving problems that arise from the interaction of multiple components and usually are complex and unknown.
Experience you would be expected to have
Mandatory
• Expertise in large scale technical delivery projects
• decision-making, problem-solving, joint-planning – all informed by Customer Experience and cost/time trade-offs
• Stakeholder management - team-working across Networks, Digital & CFUs
• track-record of leading matrix teams through change and develop a challenging and supportive team culture.
• Issue & Risk Management – active management through applying appropriate risk management strategies for both delivery and business risks
• Understanding and experience of managing budgets and financial reporting.
Preferred
• Agile Methodologies experience
Benefits
• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes