. STaR Specialist Engagement Worker - Exeter Location: CoLab, Exeter Working Hours: 37 hours (includes weekends) Contract Type: Permanent Salary: £24,243 - £28,930 The System Treatment and Recovery (STaR) project, funded by the national Rough Sleeper Drug & Alcohol Treatment Grant, aims to improve health, housing, and recovery outcomes for people experiencing or at risk of rough sleeping. Using a One Team approach, we provide joined-up, wraparound support through a partnership spanning substance misuse, physical health, housing, psychiatry, and social inclusion. Our multi-skilled team includes a project co-ordinator, team leader, specialist enablement workers, psychologists, GP, nurses, and administrators. About the Role STaR is designed to reach those who find traditional treatment hard to engage with, testing new ways to support meaningful recovery. Staff hold small caseloads, allowing time to tailor interventions and build trust with clients often seen as “too complex” for mainstream services. We’re looking for someone passionate about recovery. Someone who understands that lasting change comes from empowering people across all areas of their lives. What You’ll Do Work as part of the System Treatment and Recovery (STaR) team to support people experiencing or at risk of rough sleeping. Provide wraparound, person-centred support addressing health, housing, and recovery needs. Hold a small caseload, allowing time to build trust and deliver meaningful, tailored interventions. Engage individuals who have found it difficult to access or remain in traditional treatment services. Collaborate within a multi-disciplinary team including psychologists, GPs, nurses, housing and social inclusion specialists. Contribute to innovative ways of working to improve engagement and recovery outcomes. Work collaboratively with partners to reduce barriers to treatment and promote holistic recovery. Support clients to build stability, confidence, and independence in all areas of their lives. To Succeed in This Role, You’ll Need: Passionate about recovery and empowerment for people experiencing homelessness or complex needs. Understanding that true recovery involves support across health, housing, and social wellbeing. Experience of working with individuals affected by substance misuse, mental health, or homelessness (desirable). Skilled at building trusting, respectful relationships with people who may be wary of services. Able to work collaboratively as part of a multi-agency team. Flexible, compassionate, and resilient when working with people facing multiple challenges. Committed to inclusive, non-judgmental, person-led practice. Strong communication and organisational skills. For full person specifications and job details, please visit this link. About Waythrough Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England. With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives. Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration — but wherever you join us, you’ll be part of one supportive team, sharing one purpose. What We Offer We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package: 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays) Pension scheme with 4.5% employer contribution, matched up to 6.5% Life assurance (3× annual salary) Enhanced sick pay and family-friendly pay Birthday leave and the option to buy up to 5 extra days’ annual leave Professional fee reimbursement for relevant qualifications 24/7 online GP access and Employee Assistance Programme Recognition and long service awards via our Way to Go and Aspirations portals £500 Recommend a Friend bonus Cycle to Work scheme and Credit Union membership Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good Free will writing service and wellbeing initiatives throughout the year Inclusion and Accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support. If you need adjustments or support to apply, please email recruitmentteam@waythrough.org.uk. How to Apply If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via Company Website’ to view the full job description and submit your application. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Richmond Fellowship’ or ‘Aquarius’ (our subsidiary charity in the Midlands). Next year we’ll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us – and don’t forget to check out the Waythrough jobs on the Humankind job site https://peoplekind.my.salesforce-sites.com/recruit/ Aquarius Aquarius is a subsidiary of Waythrough. Aquarius is a Midlands-based charity supporting individuals to overcome the harms caused by drugs, alcohol and gambling. Aquarius has always held the view that people we support could resolve their problems with support and guidance and that people have the ability to find their own solutions to their problems. Our roles across the organisation include Practitioners and Administrators as well as Team Managers. Find out more at www.aquarius.org.uk