Responsibilities
- Delivering great customer service and handling enquiries with confidence and professionalism
- Achieving and exceeding individual targets while supporting overall depot performance
- Selling the full range of products and services face to face and over the phone
- Generating and following up on leads to drive sales
- Processing orders, providing pricing and quotations, and managing delivery expectations
- Supporting the warehouse when needed to keep the depot running smoothly
- Maintaining a safe and compliant environment in line with health and safety standards
What it's like to work here
- We take pride in getting things right first time for our customers
- Everyone pulls their weight and supports each other as one team
- It's a busy depot, so we keep things simple, work fast and get the job done
- We all play a part in the depot's success and share in the team bonus
- We build trust by doing what we say we will, every day
Experience and Qualifications
- Experience in a sales,retailor customer service environment
- Motivated by driving sales and delivering excellent customer service
- Able to adapt quickly and manage a varied, fast paced workload
- Confidentand friendlycommunicator who builds strong customer relationships
- Able to clearly explain products and solutions to trade customers
- Team player who confidently contributes tothe performance of the depot
Role Summary
Join Howdens as aTrade Counter Salespersonandbe the first point of contactfor our trade customers, building lasting relationships and making sure every visit counts. If you enjoy talking to customers, understanding theirneedsand turning conversations into sales, this role puts you right at thecentreof the action. You'llquickly build product knowledge and confidence, allowing you to offer practical advice and sell solutions that help trade customers get the job done. Managing your own account base, leads and new business opportunities,you'llplay a direct role in driving sales and hitting targets. Working as part of a busy,close-knitteam,you'llsupport each other, shareknowledgeand keep the depot running smoothly.
Benefits
- Competitive salary, brilliantbonusesand outstanding depot incentives
- Excellentpension planwithup to 12% company contribution
- Up to 32 days annual leave, including bank holidays.
- Holiday entitlement rises with service
- Generous staff discount on Howdens products
- Buy-as-you-earnshare scheme
- 40 hour working week
- No evening, Sunday or Bank Holiday working
- Virtual GP access and wellbeing support for you and your family
- A strong teamculture that genuinely sets us apart