Job Ref: AM14782
Branch: The Caledonian Edinburgh
Location: The Caledonian, Edinburgh
Salary/Benefits: Competitive Salary of £13.39 per hour
Contract type: Permanent
Hours: Full Time
Shift pattern: Variation of shifts
Hours per week: 40
Posted date: 15/09/2025
Closing date: 17/10/2025
Our Story:
The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh’s Old Town, a UNESCO World Heritage Site.
Located in the heart of Scotland’s capital, we are proud to celebrate The Caledonian’s stories, anecdotes and memories over the last 120 years in Edinburgh. We would love for you to embark on the journey to our next chapter, The Caley Way! We’re delighted to be recruiting for our newly reimaged bedrooms and guest experience. At The Caledonian Edinburgh, the comfort of our guests is of paramount importance and this commitment is reflected in each guest room. Our rooms and suites have been designed to depict the vast landscape of Scotland and its stories. Drawing inspiration from the original Caledonian Railway crests set atop the hotel’s Grand Staircase, the newly reimaged guest rooms and suites celebrate three of Scotland’s prominent cities, and previous capital cities, Edinburgh, Stirling and Inverness.
Our Management Company:
As part of the Klarent Hospitality Portfolio, we are dedicated to offering our team excellent opportunities for growth and development. We take great pride in recognising and rewarding the hard work, commitment and long service of our exceptional team members.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and smart investment to drive superior performance and growth.
Exclusive Benefits:
* Competitive Hourly Rate of £13.39
* Free and healthy meals when on duty.
* 50% off our Food & Beverage Venues – The Court & Caley Bar
* Discounted use of Leisure Facilities
* Stays in our hotels at discounted prices?
* Go Hilton Recognition Platform
* Opportunities for your personal development within the Hotel Group Brand Portfolio
* Fully funded apprenticeships – T&Cs apply
* 28 Day of Annual Leave, increasing with long service
* Flexibility to purchase additional holiday days
* Pension enrolment
* We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!
The Role:
What will I be doing?
* As a Public Area Attendant, you are responsible for maintaining the cleanliness in all of the public areas of the hotel including, lobby areas, guest fitness centre, guest laundry, corridors and stairwells.
* You may also be required to cleaning guest rooms and replenishing amenities Clean public areas and bathrooms
* Vacuum corridors and stairways
* Change and replenish towels and guest amenities in line with company guidelines
* Undertake regular deep cleaning tasks
* Restock and maintain trolley on daily basis
* Report any missing or damaged items and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest
* Ensure that all public areas are cleaned and maintained to a high standard.
* Be environmentally aware
* Dispose of waste accordingly
* Manage guest requests in a timely and efficient manner
* Comply with hotel security, fire regulations and all health and safety legislation
* Carry out lost property procedures
* Assist other departments wherever necessary and maintain good working relationships