Join Our Team as a Field Service Engineer!
Are you ready to take your career to the next level? At Finning (UK) Ltd, we are looking for a passionate and skilled Field Service Engineer to join our dynamic team. As the largest CAT dealer in the UK and Ireland, you will play a crucial role in delivering top-notch service to our customers, ensuring their Caterpillar products are running smoothly and efficiently.
Position Overview
In this exciting role, you will respond to customer service requests, diagnose issues, and provide detailed solutions. Your expertise will help us create accurate quotes while ensuring a cost-effective and timely service. You’ll be at the forefront of our industry-leading field service department, making a real impact on our customers' operations.
Your Responsibilities
* Provide timely estimates of arrival at customer sites based on job instructions.
* Communicate effectively with site management to ensure adherence to customer procedures.
* Diagnose equipment problems using specialized tools and collaborate with customer operators.
* Identify and requisition necessary parts for repairs, coordinating delivery timelines.
* Perform repairs and service work according to the agreed work plan, ensuring high standards.
What We’re Looking For
* Specific Skills:
o Ability to work autonomously and as part of a team.
o Strong communication and interpersonal skills.
o Excellent planning and organizational abilities.
o Effective problem-solving and analytical skills.
o Motivated self-starter with a dynamic approach.
* Education and Experience:
o Knowledge of field-based diagnostic tools and equipment.
o Experience with heavy earth-moving equipment.
o Valid LDV driving license.
o Apprentice trained engineer or formally trained (NVQ Level 3 preferred).
o Experience with various construction and static machines.
Why Choose Finning?
At Finning, we believe our people are the heart and soul of our company. Here’s what you can expect:
* Competitive salary ranging from £38,500 to £43,800.
* Generous 25 days of holiday (with the option to purchase up to 5 extra days).
* Annual bonus and tool allowance.
* Comprehensive healthcare benefits including medical, optical, and dental.
* Access to a company share scheme and up to 7% pension matched by the company.
* Employee rewards platform with retail discounts.
* Life insurance and company-provided laptop, phone, and van.
* Industry-leading CAT product training and overtime opportunities.
Work-Life Balance and Support
We understand the importance of family and well-being. Enjoy enhanced maternity and paternity packages, flexible working options, and support from a dedicated team of mental health first aiders. Plus, you’ll have the chance to work with your charity of choice and receive recognition awards for your service.
Join Us Today!
If you’re looking for a rewarding career with a global organization that values diversity and inclusion, apply online today! At Finning, we are proud to be an equal opportunity employer, committed to creating an inclusive environment for all. We welcome applicants from all backgrounds and identities, and we are dedicated to providing reasonable accommodations for individuals with disabilities throughout the recruitment process.
Become a part of our journey and help us shape the future of the industry!