Introduction: 200 Degrees are independent speciality coffee roasters, purveyors of distinctive coffee shops, and unashamedly proud to be coffee geeks. Customer awareness and exceptional customer service skills are imperative. You are the key to help unlock the potential of not only the Coffee Shop, but the team which works in it. You will need to be comfortable and confident in training and quality managing other staff in all areas of the business. We require an inspirational leader with an infectious personality and (ideally) incredible barista skills to lead the day-to-day running of what will be a busy shop. We are now recruiting for an experienced General Manager to take on our coffee shop in West Midlands Designer Outlet. Responsibilities of the Role: Be organised, hard-working, reliable and flexible Create an environment with your team mates which balances serving the customer and having fun Be passionate about delivering 200 Degrees standards, always delivering above customer expectation Requirements: Have experience in a similar environment Have a lively personality and be comfortable dealing with customers Be an excellent communicator, and be driven to train and develop people Be passionate about delivering our standards, always delivering above customer expectation Be organised, hard-working, reliable and flexible Enjoy the day to day, making coffee and serving as well as the management tasks Have an understanding of business performance and be able to affect change based on it