Robert Half has partnered with a leading international business to recruit for a Collections Specialist.
This is a fantastic opportunity for a motivated collections professional to join a global finance team in a fully remote role. The successful candidate will support accounts receivable processes, manage overdue accounts, and liaise with both customers and internal teams to ensure timely payment and resolution of queries.
**Fluency in Dutch and English is required; German is a strong advantage**
Role details:
1. Job title: Collections Specialist
2. Contract type: Permanent
3. Location: Fully remote (UK Based)
4. Salary: Competitive
Key responsibilities:
5. Contact customers to collect overdue payments via phone and email
6. Respond to incoming customer queries about invoices and payment status
7. Arrange payment plans where necessary
8. Escalate disputes promptly to the appropriate internal teams
9. Collaborate with Finance, Sales, Billing, and Cash Applications to resolve account issues
10. Maintain accurate records of collection activity
11. Support month-end and year-end processes as required
Requirements:
12. At least 6 months' experience in collections (B2B experience desirable)
13. Fluency in Dutch and English is required; German is a strong advantage
14. Excellent communication and negotiation skills
15. Strong organisational ability and attention to detail
16. Customer-focused mindset with persistence and resilience in overcoming challenges
Why apply?
17. Fully remote role with global exposure
18. Competitive salary package
19. Opportunity for growth and career progression in a supportive environment
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.