About the Role
As a Customer Service Advisor, you’ll:
Each YBS branch has its own unique character and strengths, making every location a special place to work. Here’s what the hiring manager says about our Gainsborough Branch.
Gainsborough branch colleagues are an experienced, close-knit team who are dedicated to giving great customer service and pride themselves on their high customer satisfaction scores.
If you're passionate about people, like to make a difference in your community and are a great team player we would love to hear from you. The YBS Gainsborough branch is located in the Market place, just a short walk from the old hall, there is ample parking, as well as key shopping and bus links.
About You
You don’t need a background in financial services or years of customer service experience. What matters most is your mindset and values. We’re looking for someone who:
About Us
At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.
Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.
Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.
Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.
About our Benefits
We offer lots of fantastic rewards that you can make the most of in and out of work, including: