CUSTOMER SERVICE ADVISOR - YARD OPERATIVE BASED: CASTLEREAGH, BELFAST Closing Date: 25TH JULY 2025 JP Corry, BITCs Responsible Company of the Year (2024) is a leading Builders Merchants in Northern Ireland. Our name is renowned for providing excellent quality and service in the supply of building materials and timber-based products. By hiring the right people for the job, who align with our values of Decency, Passion and Pride we provide excellent career opportunities in a challenging and rewarding environment. Through equipping you with the right tools and training we lay a solid foundation for you to make your career a successful one with us. WHY WORK AT JP CORRY: Generous annual leave scheme of 34 days per year pro rata inc statutory holidays Build your own benefits package & tailor to suit your needs: options to include high street discount vouchers & health checks Competitive pension scheme and Life Assurance benefit Enhanced Maternity, Paternity & Adoption pay Training opportunities, development & career growth Staff Discount from JP Corry Branches Aviva Digicare Bonus scheme opportunity for annual bonus Access to Women In Business Membership Volunteering & fundraising opportunities High 5 staff reward & recognition scheme WHAT IS THE ROLE? A Customer Service Assistant in one of our busy yards is a vital role of our branch as it ensures yard operations are carried out efficiently, effectively and above all else, safely, whilst encompassing our customer first culture. Within this role you will predominately be working in an outdoor environment serving customers and operating a range of forklift trucks preparing and loading orders. Our Yard Operatives take pride in delivering a level of high quality customer service though excellent product knowledge and advice. Branch opening hours are Mon - Thurs 07.30 - 17.00 Fri 07.30 - 16.00 Sat 08.00 - 12.00 and we are flexible to consider a variety of working hours/patterns to suit your needs! WHAT WILL I BE DOING? Responsible for personal and workplace health and safety and observe regulations in relation to the Health and Safety at Work Act. Working independently and as part of the team to serve customers face to face, and to be the best merchant within your local community Preparing orders for collection & delivery and ensuring sales documentation is completed. Loading and unloading vehicles both manually and with a forklift truck Making sure all goods inwards are checked and put away in the correct location. Maintain adequate branch stock levels and count accurately for/during stocktake. WHAT DO WE NEED FROM YOU? An approachable and pleasant team player, with a passion for customer service Willingness and aptitude to learn and have a basic level of literacy and numeracy Proactive, can do attitude In the circumstance where we receive a high number of applications, we reserve the right to apply the following enhanced criteria to facilitate shortlisting: Have worked in a similar role/environment and/or prior FLT experience and licence If you meet the criteria please click 'apply' below JP CORRY IS AN EQUAL OPPORTUNITIES EMPLOYER