Job Title: Assistant Homeowners Services Officer
Location: Eastleigh
Salary: £26,835
Hours: 37 hours per week
Contract: Permanent, Full Time
About the Role
We're looking for an Assistant Homeowner Services Officer to join our client, a Specialist Residential Services team, a full time basis.
In this role, you'll support and deputise for Homeowner Services Officers, acting as the first point of contact for customers and ensuring a high standard of service across all homeowner-related matters.
Additionally, you'll work closely with legal teams to support the preparation of Landlord Management Packs related to the sale of leasehold and freehold properties, and provide administrative support across the wider Homeowner Services function.
What We're Looking For:
A good understanding of leasehold and shared ownership arrangements
Knowledge of key legislation including the Commonhold and Leasehold Reform Act 2002 and the Landlord and Tenant Act
Experience in applying leasehold law to QLTA and Section 20 consultations, consents, enfranchisement, lease extensions, service charges, and assignment of leases
Confidence when dealing with sensitive and complex situations, with the ability to remain professional and solution-focused
What We Offer:
28 days annual leave (with the option to buy or sell leave)
A generous pension scheme with contributions up to 10%
Life assurance worth five times your annual salary
Family-friendly policies and parental leave
Comprehensive health and wellbeing support
Flexible working arrangements
Retail and lifestyle discounts
Free eye tests and Cycle to Work scheme
If this is something of interest to you, apply today!
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