As a ServiceNow ITAM Architect, you will play a pivotal role in shaping and delivering enterprise‑grade IT Asset Management solutions for our UK‑based clients. You will work with customers across BFSI, enabling them to optimise asset lifecycle management and achieve compliance through innovative ServiceNow capabilities.
Key Responsibilities
* Define and own the ITAM architecture for large‑scale environments with 100+ software publishers, ensuring compliance and optimisation across diverse licensing models.
* Develop a multi‑phase roadmap for SAM Pro and HAM Pro, incorporating publisher‑specific packs and automation for high‑volume reconciliation.
* Lead design for complex entitlement modelling, contract management, and reclamation workflows across major publishers (Microsoft, Oracle, IBM, Adobe, SAP, and others).
* Implement scalable normalisation and reconciliation strategies to handle high‑volume data ingestion and multi‑publisher ELP reporting.
* Architect integrations with multiple discovery sources and ERP systems to support large publisher catalogues, ensuring data quality and conflict resolution at scale.
* Establish governance frameworks for audit defence and true‑up processes across 100+ publishers, including risk scoring and compliance dashboards.
* Drive remediation plans for over/under‑licensing and ensure readiness for external audits.
* Mentor teams on advanced SAM/HAM configurations and publisher‑specific optimisation strategies.
Key Skills
1. ServiceNow SAM implementation experience
2. ServiceNow HAM implementation experience
3. Flexera knowledge
4. ServiceNow (SNOW) knowledge
5. Experience with integrations
LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally. We serve as an IT consultancy or an employment business & agency, depending on the nature of the work, for security cleared jobs or non‑clearance vacancies.
LA International welcomes applications from all sections of the community and from people with diverse experience and backgrounds.
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