Company Overview
The Body Shop was founded in 1976 by Anita Roddick with a vision of business as a force for good. Over 40 years, we have pioneered cruelty‑free beauty and remain the original ethical beauty brand. We empower people, enrich our planet, and stay true to our activist roots, from iconic window posters to vegetarian products and fearless campaigns.
Role Overview
As Store Manager you will be an inspirational leader with enthusiasm for our brand, driving the store and the team to deliver retail excellence, strong sales results, and an engaging customer experience.
Responsibilities
Customer Experience – Shape a customer‑focused store experience, lead the team to drive customer engagement, and build consumer loyalty to strengthen the Body Shop brand.
Delivery – Control and meet sales and performance targets with outstanding planning and organising skills. Apply data to make sound commercial and business decisions, manage stock and adapt to change.
Teamwork and People Management – Lead and work as part of a team, respond quickly to problems, communicate effectively, attract and retain people who reflect the brand, identify high potential, and develop team members to a high standard.
Qualifications
* Experience in beauty retail and people leadership
* Able to control and meet sales and performance targets with outstanding planning and organising skills
* Experience of using data provided to make sound commercial and business decisions
* Ability to work collaboratively within a feedback culture
* Team coaching and development
* Ability to demonstrate outstanding communication and operational skills
* Leadership skills to achieve personal and business success
* Good IT Skills
* Flexibility to work across Sunday to Saturday
Position Details
* Seniority level: Mid‑Senior level
* Employment type: Full‑time
* Job function: Sales and Business Development
* Industry: Retail
* Location: London, England, United Kingdom
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