Technical Assistant (Water Industry) – Wallingford – 32417
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Job Description
Are you ready to make a real difference? Join one of our water industry regulation teams and help to address serious and complex environmental issues. You’ll bring enthusiasm and organisational skills to provide crucial administrative and technical support, helping our teams achieve business targets and secure positive outcomes for people, wildlife and the environment.
Responsibilities
* Managing information systems, carrying out routine interpretation of data and preparing basic reports.
* Managing responses to internal and external queries.
* Technical regulatory administration tasks, e.g., arranging interviews and liaising with disclosure officers and lawyers.
* Supporting the team in responding to information requests and enquiries from customers.
* Maintaining and updating filing systems to ensure information is accessible and accurate.
* Processing procurement requests for the team, including PPE and environmental incident response equipment.
* Providing administrative support to team leaders and senior officers as needed – e.g., taking minutes and recording actions during meetings.
A flexible approach is essential, and you will be expected to manage your own time, plan and prioritise work, and manage expectations of the teams you support.
Previous experience in a similar role would be beneficial, but a positive attitude and enthusiasm are just as important.
About the team
Our water industry enforcement and compliance teams address serious performance issues, driving improvements in compliance and environmental standards. Based in Red Kite House, Wallingford, you will be mostly office‑based with a willingness to travel for team meetings and training.
Qualifications
Essential
* GCSE Grade 4 / Grade C or above in a science‑related subject (or equivalent).
* Experience of working in a team.
* Proven capacity to develop effective working relationships.
* Understanding of others’ priorities and ability to support them in achieving goals.
* Effective verbal and written communication.
* Confidence in using Microsoft Office applications, particularly Excel.
* Awareness of handling sensitive information appropriately.
Desirable
* Previous administrative or secretarial experience.
* Full UK driving licence.
Equality, Diversity and Inclusion
We are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment.
Additional information
We’ll provide comprehensive training and ensure you have the tools, equipment, and protective clothing needed to carry out your duties safely and effectively.
Interviews are expected to take place across the fortnight commencing Monday 19th January, via MS Teams.
You will be required to take on an incident role to help us respond effectively to incidents or support business continuity. These roles may attract additional pay, with full training and flexible working arrangements provided.
Contact for applications: regulationresourcing@environment-agency.gov.uk
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