Shift Lead - Food - Barracks Mill Macclesfield
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Working Pattern:
* Week 1: Sunday 07:00-15:00, Monday Day off, Tuesday 05:00-13:00, Wednesday 05:00-13:00, Thursday 05:00-13:00, Friday 05:00-13:00
* Week 2: Monday 14:00-22:00, Tuesday 14:00-22:00, Wednesday 14:00-22:00, Thursday 14:00-22:00, Saturday 05:00-13:00
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Responsibilities include:
* Lead the fill operation, delivering a salesfloor ready to trade and taking operational responsibility for coordinating resource to Serve, Sell and Fill.
* Coach colleagues on One Best Way and drive productivity in readiness for store opening.
* Allocate resource effectively to deliver a quick payment experience.
* Enable all daily operational processes to be implemented efficiently across the area of the store, at the correct times.
* Coordinate the team to deliver a clean, safe and well-presented store.
* Play a part in creating a great team atmosphere that is inclusive of everyone.
* Role model great Customer Service and the M&S behaviours and Colleague Expectations across the store.
* Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
* Support nearby stores if operationally required.
* Responsible for being a key holder and answering call outs as required.
* Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
Key Relationships and Stakeholders:
* Customers
* Colleagues
* Store Leadership
* BIG
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
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