Job Description
About the Role
We are seeking a compassionate, skilled, and committed Support Worker to provide 1:1 care for a child with complex medical needs within their home environment. This is a rewarding opportunity to deliver high-quality, person-centred care while working closely with a supportive and knowledgeable family.
You will play a key role in maintaining the child’s comfort, safety, and wellbeing, supporting both their clinical and emotional needs throughout the day.
About the Child
The child has a complex clinical profile, including:
* Dystonia (managed with regular medication and an escalation care plan)
* Choreoathetoid Involuntary Movement Disorder
They are also oxygen dependent (requiring up to 2L via nasal prongs) and need ongoing respiratory support, including:
* Regular oral and nasopharyngeal suction
* Daily chest physiotherapy
The child is currently unable to attend school due to their health needs but is supported at home with sensory and tactile activities.
They are described as calm, relaxed, and easy-going, and enjoy:
* Being around others and included in conversation
* Gentle interaction such as hand-holding
* Sensory and tactile play
* Watching children’s television (Omar and Hana)
* Listening to music
When distressed, they are comforted through reassurance and physical closeness from familiar caregivers. They prefer to remain at home, where they feel safe, comfortable, and settled.
Clinical Responsibilities
Due to the complexity of care, previous experience in paediatric complex care is essential.
Duties include:
* Management of oxygen therapy
* Safe and effective oral and nasopharyngeal suction
* Supporting chest physiotherapy routines
* Monitoring and responding to dystonia episodes in line with care plans
* Seizure awareness and management
* Administration of prescribed medication
* Accurate documentation and record keeping
All care staff must be competency assessed and signed off within the care package before undertaking clinical tasks.
Health & Safety Requirements
The child has a history of recurrent chest infections and multiple PICU admissions, making careful monitoring and skilled clinical care essential.
Allergy Alert: The child has multiple severe allergies and is at risk of life-threatening anaphylaxis.
Allergies include:
* Eggs
* Chicken
* All dairy products
* Epimax paraffin-free ointment
An EpiPen must be available at all times, and strict avoidance of allergens is critical.
Daily Support
* Providing comfort, reassurance, and emotional support
* Engaging in sensory and tactile activities
* Maintaining a calm, safe, and nurturing environment
* Supporting positioning and physical comfort
* Encouraging social interaction and involvement
* Working closely alongside parents, who are highly experienced in managing care
Qualifications
What We’re Looking For
* Reliable and punctual
* Calm, patient, and compassionate approach
* Ability to remain composed in complex or distressing situations
* Commitment to dignity, respect, and person-centred care
* Strong observational skills and attention to detail
* Willingness to learn and adapt to complex needs
* Accurate and timely record keeping
Personal Attributes
* Be gentle, kind, and nurturing
* Build a trusting, professional relationship with the child and family
* Be patient and non-judgemental
* Enjoy being part of a child’s daily routine and development
Why Join This Role?
* Make a meaningful difference in a child’s life
* Work within a supportive, family-centred environment
* Develop skills in specialist paediatric complex care
* Be part of a truly rewarding and impactful role
Additional Information
* Free DBS check – we cover the full cost of the DBS application
* Full training & paid induction - no experience needed
* Career growth - clear progression into senior & leadership roles
* Family-friendly - enhanced leave for life’s big moments
* National opportunities - relocate and continue your career within CCH
* Perks & discounts - Blue Light Card, RAF scheme, and more
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