Job Title: Compliance Officer (Centre Monitoring)
Salary: £25,200-£31,800 per annum
Location: Cambridge, Hybrid (2-3 days in the office)
Contract: Full-time, Permanent, 35 hours per week
We are looking to recruit a Compliance Officer to join our motivated and dedicated Compliance team. This is an exciting time to join us as we continue our mission to safeguard the security and integrity of Cambridge International exams and assessments.
About the role
Reporting to a Compliance Manager, you will be responsible for reviewing information and intelligence held about our registered centres (schools) and using this to conduct various proactive and reactive quality assurance activities. You will be gathering, reviewing and recording information and evidence to identify patterns of behaviour and risks which could impact the integrity of our exams. You will use the data to find solutions which help support centres to improve and maintain the security and integrity of Cambridge International exams and assessments.
To do this, you will be;
* Analysing data to identify trends; producing recommendations for centre improvement or potential centre closures.
* Managing the collection of information and evidence from a variety of internal and external stakeholders; identifying which information is most important to obtain, and making sure it is collated quickly and efficiently.
* Evaluating facts and evidence; making informed decisions on the additional support needed at our centres, identifying additional risks and escalating these to your manager.
* Decision making; from issuing warnings and requesting detailed action plans to recommending more serious corrective action, you will be responsible for making and communicating fair decisions.
* Providing guidance and support; we support our centres to administer exams correctly in line with our regulations.
* Reviewing processes, procedures and external guidelines; ensuring we are always following best practice.
* Supporting the wider Compliance Group as required.
A bit about you
The Compliance team's best asset is its people. To be successful in the role, you will be a confident, person who is able to work independently and communicate clearly to a range of stakeholders. You will be a collaborative and conscientious team player, with an eye for detail and excellent analytical and decision-making abilities.
You will also;
* Have excellent communication skills providing information to a variety of stakeholders around the world with diplomacy, precision and sensitivity.
* Deliver superb customer service in all aspects of your work.
* Be a quick learner who is not afraid to ask questions.
* Be flexible and able to reprioritise according changing situations.
* Be skilled at identifying mitigating risk.
* Be able to manage a varying workload and to successfully meet multiple tight deadlines.
* Be a positive person that lifts those around you.
The Compliance team is passionate about safeguarding the integrity of our assessments and exams. We strive to provide excellent support our exams officers, teachers and candidates to enable them to confidently access our exams and apply the regulations outlined in the Cambridge Handbook. If you can relate to this mission, we want to hear from you!
Rewards and benefits
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
* Group personal pension scheme
* Discretionary annual bonus
* Life assurance up to 4 x annual salary
* Private medical and Permanent Health Insurance
* Green travel schemes
* 28 days annual leave plus bank holidays
We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.
Ready to pursue potential? Apply now by including a cover letter which clearly states how your skills and experience meet our requirements along with a copy of your CV.
We review applications on an ongoing basis, with a closing date for all applications being 29th June 2025 with interviews due to take place w/c 7th July.
Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements
Why join us
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
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