Riddelsare aleading wholesale distributor supplying a wide range of agricultural, household, and construction hardware products across Northern Ireland. As Northern Irelands oldest hardware distributor,we havebuilta strong reputationfor reliability, quality, and long-standing customer relationships. With over 220 years in business,Riddelscontinues to combine deep industry heritage with a commitment to serving generations of customers and communities. Wearenowrecruiting for anInternalSalesrolebasedinourHead Office in Lisburn, UKto help support thegrowthand long-termplans of the business. RoleEntails: Outboundtelephone andemailsales promotingexistingand new products, specialoffersanddiscontinuedstock Upsellingon telephone calls andmaximisingthevalueof theorders Create and review sales datadrillsandcommunicatethe information with the Field SalesRepresentativesand Sales Office team Processing telephone andemailorders Generate salesorders, salesquotations,invoicesandstatements Createpurchaseordersfor one-off / special salesorders Liaisewith customers toinformthemofanypricediscrepanciesonorders, stockavailabilityissuesandofferasuitablealternative productwherenecessary Internalsales support to the Field SalesRepresentatives Provide after sales support to customers, contractors, and end users Representthe companyattrade shows and marketing events Requirements: Pleasantandprofessionaltelephonemanner Excellentcommunicatorwith theabilityto workaspart of ateam Abilityto useyourowninitiativeand makeinformeddecisions Experience ofintactadistinctadvantage Proficiency in Microsoft Office suite (Word, Excel,Powerpointetc.) A desire tolearnaboutourproducts and systems Benefits Package: CompetitivesalaryDOE Additionaldaysannualleavebasedon service Eligibilityto join the companycontributorypensionscheme Access toEmployeeAssistanceProgramme Furthercareerdevelopment&advancementopportunities