Successful candidates may be based in any of our office locations – Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow. Job Summary Could you be at the forefront of the fight for fairness, accountability and reform in the energy market? Ofgem is looking for a Senior Policy Manager to join us and help shape the rules that hold energy companies to account, ensuring the system works for consumers, not just suppliers. Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers, especially vulnerable people. We’re offering a permanent role with a wide-reaching remit that touches the heart of the UK’s energy system. You’ll be a pivotal part of a fast-moving and highly collaborative team that drives improvements in the regulatory framework to ensure energy rules can be enforced clearly and fairly. It’s an opportunity to shape national policy with tangible impact. Working at the intersection of policy and enforcement, you’ll explore ways to improve outcomes for consumers by addressing gaps in compliance and strengthening our powers of regulation. It’s a high-impact role where you’ll influence how regulatory frameworks evolve in response to market risk, innovation and behaviour. Job Description We’re looking for someone with a track record of developing policy in complex environments, ideally with a focus on enforceability or regulatory design. You’ll bring strong analytical and communication skills, the confidence to lead projects through ambiguity, and the ability to influence decisions at a strategic level. In return, you’ll join a mission-led organisation that plays a central role in energy reform. We offer flexible working options, generous annual leave, and access to excellent Civil Service pension arrangements, all within a supportive environment that values collaboration and purposeful leadership. We have a critical purpose to develop policies that empower effective enforcement, ensuring energy suppliers meet their obligations and consumers are protected. Join us in helping to create a system that is robust, transparent and built to serve. Read on and find out more. We’re looking for someone with a track record of developing policy in complex environments, ideally with a focus on enforceability or regulatory design. You’ll bring strong analytical and communication skills, the confidence to lead projects through ambiguity, and the ability to influence decisions at a strategic level. In return, you’ll join a mission-led organisation that plays a central role in energy reform. We offer flexible working options, generous annual leave, and access to excellent Civil Service pension arrangements, all within a supportive environment that values collaboration and purposeful leadership. We have a critical purpose to develop policies that empower effective enforcement, ensuring energy suppliers meet their obligations and consumers are protected. Join us in helping to create a system that is robust, transparent and built to serve. Read on and find out more. Person specification Essential Proven experience and strong skills in policy development and developing enforceable regulations and/or guidance (LEAD). Proven experience of managing and delivering projects against challenging deadlines with minimal supervision (LEAD). Collaboration with a variety of stakeholders to develop solutions, systems and options for policy implementation, including identifying, analysing, and articulating complex problems; and presenting policy recommendations that consider the trade-offs and risks, and dependencies that help senior colleagues reach a decision. Excellent written and verbal communication skills. Ability to set clear goals and priorities, overcoming challenges to deliver high quality work. Desirable Experience of working in a policy role relevant to compliance or enforcement Behaviours We'll assess you against these behaviours during the selection process: Seeing the Big Picture Making Effective Decisions Communicating and Influencing Delivering at Pace Alongside your salary of £47,895, OFGEM contributes £13,875 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own. Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - Artificial intelligence and recruitment, Civil Service Careers The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [ https://www.cifas.org.uk/fpn ]. Feedback will only be provided if you attend an interview or assessment. This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This Job Is Broadly Open To The Following Groups UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job Contact Name : Chloe Baily Email : Recruitment@ofgem.gov.uk Recruitment team Email : recruitment@ofgem.gov.uk Further information Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles. In the first instance, you should raise the matter directly via recruitment@ofgem.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.