Tesco Shift Leader - Days - Bewdley Load St Express
We’re looking for a Shift Leader to join the team at the Tesco load store in Bewdley. Pay starts at £14.76 an hour – up to £15.97 for stores inside the M25. Additional payments may apply depending on location.
We offer a minimum of 16 guaranteed hours each week, with flexibility if you’d like to work fewer hours (minimum 12).
Availability windows: Mon 05:30‑14:30, Wed 14:00‑23:00, Sat 14:00‑23:00.
You need to be 18 or over to apply for this role.
Responsibilities
* Work in a fast‑paced retail environment.
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations.
* Be there for customers, listening to them and helping to ensure they leave the store with what they came for.
* Look for ways to improve service, coaching colleagues and giving feedback.
* Guide and support colleagues in‑store, ensuring a safe shop and work environment.
* Maintain a great understanding of how the store is performing and assist managers in delivering actions that improve the running of the store.
* Lead from the front, setting a great example for your colleagues.
* Coordinating the store team to deliver an easy, fuss‑free shopping experience.
* Supporting colleagues, ensuring they deliver daily priorities and take regular breaks.
* Opening and closing the store, completing duty cover and making right decisions for safety.
* Being the go‑to person for colleagues in the absence of a manager.
* Keeping the store clean, tidy and well‑presented.
* Supporting managers to coordinate seasonal, community and charity events.
* Contributing to a great team atmosphere that is inclusive of everyone.
* Providing great customer service by listening to customers and putting them first.
* Keeping the team well‑informed and up to speed on any communications, changes or updates.
* Staying knowledgeable about store performance and looking for ways to improve and simplify operations.
* Coordinating store improvements and removing obstacles to great service.
* Following health and safety routines and procedures and ensuring colleagues do the same.
* Recognising and celebrating colleagues within the team who are providing great service.
What you’ll need
* To be a great role model, always giving thoughtful customer service that meets every customers needs.
* To build strong, long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere.
* To be a clear communicator, comfortable with using a variety of methods to keep your team well‑informed.
* To be comfortable taking the lead and overseeing the store in the absence of your Manager.
* To be a good decision maker, flexible in thinking and handling change.
* To be motivating, inspiring your team to deliver beyond expectations.
* To be curious, always on the lookout for ideas and opportunities to serve customers, communities and planet better.
Whats in it for you
Here are just a few reasons why Tesco is a great place to work.
* Lots of variety – no two days are the same; flexible hours and shift patterns.
* Career development – ongoing learning opportunities, award‑winning training.
* Inclusive workplace – everyones welcome, celebrating individuality.
* Your voice matters – we listen to ideas and opinions.
* Well‑being priority – support always available if you need it.
* Great colleagues – confident company with great people.
Our benefits include
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus bank holidays).
* Request flexible working from day one.
* 10% off and 15% at pay‑day weekends – save up to £2,000 a year with an additional Colleague Clubcard for family.
* Free wellbeing services and resources.
* Life cover five times pay and award‑winning pension with matching contributions up to 7.5%.
* Bonus benefits – discounts, shares, cycle‑to‑work schemes.
* Uniform provided.
* Access to colleague networks for diverse backgrounds.
About Us
Our vision is to become every customers favourite way to shop. Core purpose: “Serving our customers, communities and planet a little better every day.”
Diversity, equity and inclusion – we want everyone to feel represented.
We are proud to be a Disability Confident Leader and support an inclusive recruitment process.
For more information about us, please visit www.tescoplc.com
Seniority level
Mid‑Senior level
Employment type
Part‑time
Job function
Management and Manufacturing
Industries
Retail
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