We are working with a digital marketing agency to appoint an E-commerce Manager. The agency manages a portfolio of e-commerce client accounts across multiple sectors, and you will act as both strategic consultant and delivery lead across those accounts.
You will take ownership of e-commerce performance covering strategy, website management, digital merchandising, CRO, and performance marketing collaboration, serving as a trusted point of contact for clients and ensuring growth initiatives are delivered.
Key Responsibilities
* Develop and implement e-commerce growth strategies across multiple client accounts, setting KPIs, sales targets, and growth roadmaps
* Oversee daily performance and optimisation of platforms including Shopify, Shopify Plus, WooCommerce, Magento, and BigCommerce
* Manage digital merchandising, product launches, promotional campaigns, and seasonal activity
* Collaborate with specialist marketing teams across SEO, PPC, Paid Social, Email, SMS, and Affiliate channels
* Lead CRO activity including A/B testing, checkout optimisation, and mobile performance improvements
* Produce weekly, monthly, and quarterly client reports; present insights and recommendations in client meetings
* Lead e-commerce projects including platform migrations, website redesigns, and loyalty programme launches
Skills & Experience Required
* 3+ years of e-commerce, digital commerce, or agency-side experience
* Proven experience managing e-commerce platforms and analytics tools (GA4 essential)
* Strong client-facing and communication skills
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