Warranty Administrator As a Warranty Administrator you will be responsible for administering all agreed warranty claims ensuring all necessary documentation and parts for return are processed in line with vehicle warranty procedures. This position will support our Audi dealership in Sheffield. Within this role you will help to ensure that every customer experiences the very best service from the moment they enter the showroom to the point they pick up their new car! If you're looking for a challenging and rewarding career in the automotive industry, where you will have access to on-going training and development programs to help you grow your skills and advance your career, then please apply and speak to us today to find out more about joining the JCT600 family! Key Responsibilities will include: Administering all agreed warranty claims and documentation. Ensuring profitability of all warranty submissions is maximised by reviewing job cards completed by colleagues and requesting alterations be made where appropriate. Monitoring daily, weekly and monthly warranty reports highlighting any discrepancies to management and the Brand where appropriate. Maintaining accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims. Keeping up to date with warranty procedures and documentation. Qualifications: Excellent attention to detail with an organised, logical and methodical approach is essential. Proven experience in a Warranty Administration capacity is desirable. A customer centric approach, always striving to deliver service above customer expectations. Experience of using databases with a good understanding of Microsoft Offices systems. Strong verbal and written communication skills. Ability to work under pressure and to tight deadlines. JCT600 has developed a fast track course that is designed to provide confidence and competence in delivering a seamless and personalised sales experience that is compliant and professional. We will ensure that throughout your career you have the opportunity to enhance your skills through continuous internal and external training programs including brand accreditation courses. This could include completing the Vehicle Sales NVQ level 2 and 3. Why join JCT600 and what is in it for you? As part of our ambition to be best place to work, we offer: £27,000 Per Annum A life assurance plan and a company pension subject to T&C’s. 26 days annual leave, increasing to 28 days at 5 years’ service and 30 days at 10 years’ service (from 1st July 2022) plus bank holidays. Flexible working policies. 26 weeks paid maternity leave and 4 weeks paid paternity leave. A range of training and leadership development programmes. Colleague referral scheme worth up to £1000 per referral. Preferential Service Rates (This includes family and friends) Long service reward and Loyalty incentives. Read more about our Employee Benefits - JCT600 Our Ambition: At JCT600 we don’t want to be the biggest, we just want to be the best. For our colleagues, this means being the best we can be - every day, every week, every month. As a family business, with over 75 years of experience, we go all out to deliver the best customer experience and we do the same for our colleagues… we're proud to be trusted with our team's careers and our experience means we know the best ways to help you succeed, no matter what success looks like for you. We think it's crucial that everyone knows what's expected and is trusted to deliver it, we believe everyone's voice matters, and when you bring your values to the table, it makes us stronger. We love to embrace our differences - JCT600 is our home from home. Together, we aim to be the best every day, creating an experience that sets us apart. In an industry that's always changing, we're always pushing ourselves to be better and celebrate each person's journey along the way. When you join JCT600, you don’t just join a business, you become part of the JCT600 family - you’re always a name, never a number. JCT600 provides equal opportunity to all candidates and employees. Integral to our values is our commitment to supporting diversity and inclusion for each and every colleague and all qualified candidates will receive consideration without regard to gender, ethnicity, pregnancy, religion, age, disability status, marital status, sexual orientation, gender identity or expression.