Overview
DP World is recruiting for a Senior Quality Engineer to join the team in Minworth, West Midlands, United Kingdom. This is a hands-on role that will drive product and process quality through data-led decision making and cross-functional collaboration with manufacturing, engineering, suppliers, and customers. The Quality Engineer will lead initiatives to resolve quality issues, improve first-time-through (FTT) rates, reduce scrap, and support continuous improvement activities across the business.
Responsibilities
* Lead quality improvement initiatives across the operation, identifying root causes and implementing corrective actions using structured problem-solving methodologies (e.g., 8D, 5 Why, PDCA, Shainin/Red X).
* Collaborate with internal teams to drive process improvements aligned with customer and business expectations.
* Perform internal and layered audits, ensuring compliance with quality management systems and standards.
* Engage with suppliers and customers to resolve product and process quality concerns in a timely and effective manner.
* Provide in-depth statistical analysis of production and quality data, supporting scrap reduction and FTT improvement initiatives.
* Drive improvements in the quality management system (QMS), including document control, reverse FMEAs, and warranty resolution processes.
* Participate in special projects aligned with operational goals and support the Quality Manager in delivering on KPIs.
* Write, review, and maintain processes and work instructions to meet internal and external compliance requirements.
* Support the management of the Integrated Management System (IMS), including ISO 9001:2015, and ideally ISO 14001 and ISO 45001.
Qualifications
* Bachelor’s degree in Mechanical/Electrical Engineering, Quality Management, or related discipline (preferred but not essential).
* Minimum 2 years’ experience in the automotive or manufacturing industry.
* Strong understanding of QA/QC methodologies and continuous improvement principles.
* Auditing experience.
* Proficient in Microsoft Office tools, particularly Excel and PowerPoint.
* Skilled in analysing complex data sets to draw actionable insights.
* Confident communicator with excellent interpersonal skills across all levels of the business.
* Internal/Lead Auditor qualification required.
* Six Sigma Green Belt and/or Lean certification is preferred.
* Hands-on experience supporting ISO 9001:2015 systems, with exposure to ISO 14001 and ISO 45001 standards.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market-competitive compensation package.
About DP World
DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a diverse team of more than 103,000 employees across 75 countries, DP World is building end-to-end supply chain solutions that can change the way the world trades. The DP World family includes syncreon, Imperial and P&O. We are investing in innovation to push trade forward and minimize disruptions from factory floor to customer’s door.
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