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It operational resilience

Brighton
Hays
It
Posted: 24 April
Offer description

Building a High‑Impact IT Operational Resilience Squad – Multiple Roles Available


A leading Independent IT Infrastructure and Services Consultancy are supporting the build‑out of a new Operational Resilience (OpsRes) squad in Sheffield, hiring multiple experienced consultants and specialists to join a large‑scale, high‑visibility transformation programme within a regulated financial services environment.

This programme sits at the intersection of technology, resilience, risk and regulation, focusing on embedding measurable, sustainable operational and service resilience across complex enterprise technology estates.


Location & Working Model

* Based in Sheffield (Hybrid: Initially 2–3 days onsite per week, reducing over time)
* Rolling 6‑month contract
* Inside IR35


Roles We’re Hiring Across

We’re building a multi‑disciplinary Operational Resilience squad, with opportunities across:

* Operational Resilience Product Owners / Squad Leads
* Proactive Resilience & Innovation Consultants
* Scenario Testing Specialists
* AI Leads – Operational Resilience Use Cases
* Resilience Data, Metrics & Insights Specialists
* Lessons Learned & Knowledge Management Consultants
* CTO / Technology Integration Leads
* Service Chain Mapping & Dependency SMEs
* Technology Resilience Vulnerability SMEs
* Programme Governance & Regulatory Readiness Managers


Roles span senior consultant, specialist, data and PMO profiles, working across technology, architecture, risk, audit and operations.


Essential experience:

* Strong background in financial services or other highly regulated environments
* Experience across technology, infrastructure, architecture, SRE or resilience‑adjacent roles
* Practical exposure to Operational Resilience, Service Resilience, BC/DR, incident management, scenario testing and/or technology risk
* Experience working within complex, enterprise‑scale service estates with multiple dependencies and suppliers
* Comfortable operating in global, matrixed organisations


Consulting & soft skills

* Strong stakeholder engagement and influencing capability
* Confidence engaging at senior technology, architecture, risk and audit levels
* Ability to translate complex technical resilience topics into clear, structured messages for non‑technical audiences
* An advisory mindset — shaping direction, not just executing tasks
* Comfortable constructively challenging and driving change

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