Job Title: Spa Receptionist - Maternity Cover, Cardiff
Client: Celtic Manor Resort
Location: Cardiff, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 51f97dfcb908
Job Views: 3
Posted: 24.04.2025
Expiry Date: 08.06.2025
Job Description:
Join the ‘Greatest story in Hospitality’ by becoming one of our Spa Receptionist ‘Hospitality Heroes’ in our award-winning Spa Team. This is a fantastic opportunity offered by ‘Manor to Marina’.
Our Ideal Hero Will Have:
* Secretarial/administrative qualifications or more than two years of relevant experience
* Experience in Microsoft Office, Outlook
* Experience in delivering administrative, operational, and secretarial support, including stock takes and retail tracking
Responsibilities:
* Escalate any complaints to the Spa Manager immediately, providing full details
* Manage feedback trackers, collate responses from the Spa and Leisure teams
* Maintain full and up-to-date knowledge of the Resort facilities, services, and events
* Organise, improve, and maintain an effective departmental filing system for easy access by the senior management team
* Update records, print reports, and seek ways to maximize system efficiency to support resort and departmental objectives
* Ensure adequate supplies are available, anticipate needs, and manage store requisitions and purchase requests
Recognition and Rewards:
As a ‘Hospitality Hero’, enjoy benefits such as:
* Access to career development training from day one
* Discounts on food, beverages, and hotel stays
* Discounted leisure memberships
* Free virtual GP appointments
* 24/7 wellbeing helpline
* NEST pension scheme
* Social Club, staff appreciation events, monthly and annual awards
Grow with Us:
As a Celtic Collection employee, you'll be able to:
* Feel equipped, trained, and supported to do your best
* Be proud to be part of The Celtic Collection and recommend it to others
* Work in an inclusive, friendly, positive, and constructive environment
* Be encouraged to learn, grow, and try new things
* Be recognized and valued for your work and ideas
* Contribute daily to our shared ambition
Recruitment Info:
We may close this campaign early if we receive many applications. All applicants must be eligible to live and work in the UK, with evidence required during recruitment. Celtic Collection is an equal opportunities employer and welcomes applicants of all ages.
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