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Base pay range
Business Unit: Financial Crime
Salary range: Circa £52,000 per annum DOE + Benefits
Location: UK Hybrid Glasgow/Gosforth/London
Contract type: Permanent full-time
Our Team
We’re expanding the newly formed Economic Crime Hub Team in 1st Line Financial Crime and creating a Quality Assurance function. Our vision is to deliver consistent, high‑quality assurance against high‑risk process across our Financial Crime teams.
This is a unique opportunity to help shape and establish processes from the ground up, focussing on protecting our bank while enabling trusted relationships with our customers. You will lead the way in strengthening our financial crime quality controls and protecting customers and the bank from individuals who want to use Virgin Money to launder the proceeds of crime.
What you’ll be doing
* Reviewing the economic crime operational universe and help to implement a risk‑based assurance framework that focuses on the highest risk areas.
* Completing quality assurance checks on high‑risk process and document assessment outcomes.
* Helping to maintain a suite of MI and analysing error examples and trends across the Operation, identifying any training, skill, behavioural gaps and making recommendations to management.
* Providing feedback and coaching to colleagues on quality assurance findings and outcomes.
* Challenging working practices and methods through interpretation of quality assurance outcomes as well as providing recommendations that support risk‑based monitoring activity and improved customer journeys.
* Being involved in continuously identifying potential for the improvement of Quality Checking processes, ensuring actions are in place to facilitate the provision of timely and relevant training to all colleagues.
We need you to have
* A strong background of Financial Crime Risk in banking or financial services, especially Operations for personal and business banking customers.
* Experience in more than one financial crime process, for example Transaction Monitoring, Name Screening, Payment Screen, Enhanced Due diligence etc.
* Well‑developed decision making and judgement with experience in completing quality checking or quality assurance.
* Excellent communication, interpersonal, questioning and listening skills.
Nice to have
* Relevant qualification from International Compliance Association (ICA) or equivalent e.g. Diploma in Financial Crime Prevention.
* Experience in one of the following areas, 1st Line Control teams, 2LO Compliance Assurance or Audit.
Red Hot Rewards
* Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part‑time) plus the option to buy more.
* Up to five extra paid well‑being days per year.
* 20 weeks paid, gender‑neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
* Free private medical cover, income protection and life assurance.
* Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.
And there's no waiting around, you'll enjoy these benefits from day one.
If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible.
At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society.
As a Disability Confident Leader, we’re committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team at careers@virginmoney.com.
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