Are you a tech‑savvy professional with a passion for procurement and IT support? The Christie NHS Foundation Trust is seeking a Senior IT Procurement Technician to manage end‑to‑end hardware and software procurement, support technical diagnostics, and contribute to build automation and equipment preparation.
This role blends technical expertise with excellent customer service and business awareness. You’ll be a key player in ensuring smooth IT operations across the Trust, responding to service requests, managing stock, and supporting remote and on‑site deployments.
The post holder will work independently but seek guidance from the IT Asset and Procurement Manager, Lead Desktop Support Engineer or the IT Service Delivery Manager when required, and will develop close working relationships with all members of the Digital Services team.
Responsibilities
* Procurement & Deployment
o Manage end‑to‑end procurement of IT hardware and software, ensuring timely and accurate fulfilment of requests.
o Deliver and deploy IT equipment to remote sites, peripheral clinics, and satellite locations.
o Prepare and image devices using Microsoft SCCM and Intune, ensuring security and asset tagging before deployment.
o Maintain adequate stock levels and oversee replenishment processes.
* Technical Support & Diagnostics
o Respond to service desk tickets and customer requests, providing expert advice on IT hardware and peripherals.
o Diagnose and resolve hardware issues, escalating complex problems to relevant teams or third‑party support providers.
o Monitor devices for failed updates and ensure prompt resolution.
o Liaise with the End User Compute team to escalate build‑related issues and assist with corporate image changes.
* Asset & Incident Management
o Maintain and update the IT asset database, correcting discrepancies and ensuring accurate records.
o Ensure proper disposal and recycling of IT hardware in line with Trust policies.
o Record and update resolution details in the ITSM tool, supporting performance reporting and analytics.
* Duties and Responsibilities
o Respond and resolve requests assigned from the customers and Service Desk, ensuring a smooth procurement process for hardware and software requests.
o Provide and deliver hardware/software for remote sites such as peripheral clinics and Trust satellite sites.
o Deliver an excellent quality, staff‑focused service.
o Provide advice and expertise on all aspects of IT hardware and peripherals used within the Trust.
o Liaise with relevant third‑party maintenance/support providers, recording and escalating any hardware/software issues as required.
o Deploy all hardware, software and peripherals throughout the Trust, ensuring deployment is in line with Digital SLA’s.
o Prepare and image devices using Microsoft SCCM and/or Microsoft Intune, ready for deployment, including security and asset making.
o Maintain and update the Asset database and correct any discrepancies.
o Ensure adequate stock levels are maintained and stock replenishment is fulfilled.
About the Trust
The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. Based in Manchester and serving a population of 3.2 million across Greater Manchester & Cheshire, we also care for 15% of patients from other parts of the country.
We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are an international leader in research, with world‑first breakthroughs for over 100 years.
We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken at the Christie site, has been officially ranked the best in the UK.
Application deadline: This advert closes on Monday 10 Nov 2025.
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